Public Mediation

E*Trade Dispute (acct.# 6529- 8170) 1-800-ETRADE-1

J. W. vs. E*Trade Financial Corporation
1271 Avenue of the Americas 14th Floor, New York, New York, 10020-1302, United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 8336417
    • Amount Involved: 344.00
    • Filed On: Jan 23, 2014
    • Posted On: Feb 03, 2014
    • Complaint(s):
      • Bad business practices
      • Problem with a service
      • "I just feel ripped off."
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Statement of Claim
Claimant says:
"I had a mutual fund ( Benham Capital Management) that was absorbed by e*TRADE in 1985. I was informed that at age 59 1/2 , you can begin withdrawals, so I elected to close out my acct.entirely, & they sent me a check for the proceeds( $300+ ),but it was made out to my former name,"Wang J.Kirov". I requested that they re-issue the liquidated assets in my real name,"jeffrey Wang", but they said I would have to furnish papers documenting the name change, & subsequently stopped payment. SInce I do not live in Oklahoma anymore,& do not know if the Lawton attorney is still alive , or not, I cannot accomodate e*TRADE. I went down to their S.F. etrade office & furnished my Driv.License & SOcial Security benefits statement,& they said no dice. Although I agree that this is a rather common dispute, I received no response from their New Jersey Headquarters( they sent some form letters). If they had an online complaint dept., or a CEO that was accessible, they certainly don't advertise it. Is the financial culpability w/ the bank,, credit union, or other fly by night businesses, or the customer who loses , or fails to keep records?(court order name change?). I wish to resolve this issue in a timely manner, as opposed to dragging this on for months on end, as per their management philosophy.
SAC hedge fund CAPITAL, where e*TRADE goes to buy their nigerian pork."
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Exhibits View
Additional Communication Between Claimant and E*Trade Financial Corporation Hide
  • Jan 23, 2014, Claiming party added:
  • Are you going to file a defamation lawsuit as a way of redressing reputational harms done by a ripped off ex-customer? That presumes the party in question has a reputation.

  • Jan 28, 2014, E*Trade Financial Corporation (responding party) added:
  • I could understand if the funds were escheated to California/New Jersey, or some worthwhile charity, I'm sure anyone could get on board w/ that. The fact that the money is reverted to the coffers of e*Trade to fuel their "deCaprio/Wall Street/ferrari/cocaine/ heroin lifestyle somewhat irks me. But I live in san francisco, so what do I know....

  • Jan 28, 2014, E*Trade Financial Corporation (responding party) added:
  • PeopleCLaim Restaurant--....and going down to their financial district office was a waste. A bunch of buttoned-down "wolf of Wall Street" wannabees. THey knew their stuff. Not egregious, just humiliating experience......Not as bad as getting shot in a theatre for TEXTING. I've had rotten service in restaurants in Oklahoma,too.

  • Jan 28, 2014, E*Trade Financial Corporation (responding party) added:
  • e*TRADE SECURITIES LLC: "..we have unlimited resources. Bring it on."
    People CLAIM:....................."..That's exactly what we're doing............."

    -- --- --- ---e*TRADE jacks up dog, bites back-- ---- ---- ---- ---

  • Jan 28, 2014, E*Trade Financial Corporation (responding party) added:
  • won't be the last time they jack up a customer. It's not a "Bait & switch" operation,rather, a "Bait & He forgot his court documents" operation.

What Claimant Wants Hide
1. Payment due: IRA rollover proceeds check made payable to: Jeffrey Wang Feb 05, 2014 $344.00
Cash total : $344.00
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from E*Trade Financial Corporation. This claim will remain posted until resolved
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