Public Mediation

Unhappy Camper vs. Econo Lodge

Poor Service & Faulty Maintenance

A. P. vs. Econo Lodge
2525 W 6th St., Lawrence, Kansas, 66049, United States
Amount Involved: $141.00
View less
Rate or Review on Econo Lodge
Become an online mediator
  • Review this case.
  • Propose your solution.
  • Win the reward (1,000)
Statement of Claim
Complaints Involved (10) - View
Claimant says:
"I tried to use the ironing board located in a strange spot next to the door and because it was not anchored into the wall properly the whole thing fell down, the iron hit me on the side of my head, bruising my head and leaving a small but deep cut on my ear. We called the manager and he asked if the iron still worked and left it at that. He didn't try to resolve the issue or even apologize but he took pictures of my injury in case we went to court. I was very upset, especially after having a difficult time with the check in clerk who didn't seem to know what he was doing like how to book is a non-smoking room with a pet or how to check a reservation. He gave me the total, I asked specifically if it included the pet fee since it was already more than it was advertised to be by $20, he pointed to the receipt and showed me that I had indeed paid for the pet and room. The next day he printed a receipt for me that was $12 more than the night before. So not only was it a terrible experience, but it was more expensive than a nicer hotel I would have gone to if they had been honest about the amount I would pay and didn't even try to accommodate or apologize for the injury be aside of their negligent maintenance of the equipment in the room. Obviously I was quite upset, and honestly didn't know what to do about the situation because I don't want to go to a doctor or drag it out. I just want them to be held accountable."
...
Reply Have a similar problem?
What Claimant Wants Hide
1. Refund: $86 for the room and $55 for the non-refundable booking rate that was wrongly confirmed Mar 02, 2016 $141.00
Just make me happy!
Claimant invites Econo Lodge to make a fair offer to resolve this complaint.
Cash total : $141.00
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Econo Lodge. This claim will remain posted until resolved
See how PeopleClaim Works
Get fast access to our Resolver community, for...
  • help with a PeopleClaim or any other complaint
  • assistance with a purchase or contract
  • expert advice
Other PeopleClaim resolvers
Want to see more? Search our directory of resolvers.
Get Free alerts when claims post in your area.
Get Alert
Cases seeking help
Pick a case. Help resolve it.
Need help resolving a dispute? Learn more.
Help resolve claims against businesses and people near you:
View more claims

Public Mediation

The shortest path from your problem to its resolution.
1
Peer to Peer

Engage the other party and use powerful tools to negotiate the best resolution.

Free
If Unresolved
2
Community Resolution

Post your case online and get help from legal professionals, industry experts, consumers & advocates competing to find the best resolution to your claim.

$14.99 + optional reward for best resolution
Full refund if not resolved to your satisfaction
If Unresolved
3
Private Mediation

Lets you mediate your case privately with the help of our professional mediators and industry experts.

Free to claimant. Mediator fees negotiable.
If Unresolved
4
Engage a Professional

Find the best community-reviewed professionals near you to resolve your issue in private online mediation or traditional court/mediation.

Resolution

A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart.

I am (not) alone, and I feel the charm of existence in this spot, which was created for the bliss of souls like mine...~ Goethe

Get a public verdict — create an online trial $50 public trial / $50 reward for successful resolution
Important: All information contained herein is the opinion of the posting parties, who are solely responsible for its content. PeopleClaim offers both free and paid services to help consumers, patients, employee, tenants, and others resolve disputes without lawyers or courts, through negotiated online settlement and public disclosure of wrongdoing or unfair treatment.
Claims against parties operating under bankruptcy protection, by law must be processed solely through the appropriate US bankruptcy court. Any claims against this party currently posted on PeopleClaim are available for purposes of public business review only and are not an attempt to collect money or recover assets subject to protections under the United States Bankruptcy Code.
*IMPORTANT: PeopleClaim is a public dispute resolution system, independent of the BBB, small claims court, or other dispute resolution services. PeopleClaim is not a law firm and does not provide legal services, opinions, or advice. PeopleClaim facilitates peer-to-peer negotiation and resolution and crowdsourced input on issues of fairness to help resolve complaints. Users should contact professional legal counsel on any matters of law or regulation regarding their claims. PeopleClaim does not review or evaluate the merits of claims submitted through its site, and users are solely responsible for all content filed in their claims.
© reserved by PeopleClaim