"Hi - I truly PRAY that you can do 'something' to get these people at Divine Tech Solutions to quit harassing me and my family. They call my home phone, EVERY SINGLE DAY - sometimes even more, in just ONE DAY?!? They have 'promised' every time, OH, NO - NO MORE CALLS..WE ARE SO SORRY..WHAT A BUNCH OF BS!! Oh..and some of the things a few of their 'techs' have said to my wife and mother-in-law are just UNREAL!! They have used the 'C' word..have made inappropriate sexual comments..they disgust me! Please - please help me.Resolve a dispute - It's FREE
PeopleClaim - Online Dispute Resolution For Any ProblemMy AccountSign OutFind & Rate Your CityBlogContact Us
File a ClaimRespond to a ClaimSearch Unresolved ClaimsWhat to Expect
Account SummaryMy InfoMessagesMy ClaimsClaims For MoneybackInternMembershipManage Alerts
My Claims
This claim is against:
Divine Tech Solutions LLC - Prime Technologies
Mr. Parveen Duggal
771 2nd St, Secaucus, NJ, 07094-3407
112 Thornbrook Ct
Greenwood, South Carolina, 29646-1829
United States
Your relationship to Divine Tech Solutions Llc - Prime Technologies
Customer / Client
Claim info and background
Hi - I truly PRAY that you can do 'something' to get these people at Divine Tech Solutions to quit harassing me and my family. They call my home phone, EVERY SINGLE DAY - sometimes even more, in just ONE DAY?!? They have 'promised' every time, OH, NO - NO MORE CALLS..WE ARE SO SORRY..WHAT A BUNCH OF BS!! Oh..and some of the things a few of their 'techs' have said to my wife and mother-in-law are just UNREAL!! They have used the 'C' word..have made inappropriate sexual comments..they disgust me! Please - please help me.
Private Comments
Hey - HEADS' UP..CHECK THIS OUT..THIS COMPANY, Divine Tech, is WORSE SINCE I MADE THIS CLAIM! I AM SERIOUS!! They have called 3 times in the last 2 hrs 😐 So, why not CHANGE MY PHONE NUMBER, IF IT'S THAT BAD, RIGHT?!? WRONG..WHY SHOULD I HAVE TO GO THROUGH 'ALL OF THAT', letting everyone, friends, family, paying my bills..why should 'I' HAVE TO CHANGE 'ANYTHING'?!? I AM FURIOUS. They are more arrogant than EVER...just RUDE, CRUDE, AND DISGUSTING! Come on..isn't there ANY LAWS THAT THESE MIDDLE-EASTERN have to follow, like any other company in our country?!? (I know they are Middle Eastern from their accent). I am not a prejudice person..that has no basis on my complaint AT ALL..BUT WHY DOES IT SEEM ALWAYS THEM BEHIND THESE 'SCAMS'. I have never, had so much trouble with phone call scams/tele-marketing, until the past 3 yrs..since I ALLOWED them into my home via COMPUTER. This has GOT TO END!! PLEASE..PLEASE, SOMEONE HELP ME OUT..I am disabled (paralyzed), my mom is 80 yrs old, and it NEVER FAILS..they call every single day - EVERY DAY!! They called my home on Christmas day..for crying out loud, do we have NO RIGHT of our own?? Is it only these companies that have ALL RIGHTS? �
Type of complaint
Service
Type of service
Internet / web
Name or short description
tech/security support
Date of service
Not provided
Location of service
6701 Red Robin Ln
Order number
Not provided
Customer name
John H. Needham
Account number
Not provided
Additional Service details
this company practices ILLEGAL SOLICITATION under the DOOR NOT CALL laws.
Type of claim
Claim type
Claim sub-type
Details
Bad business practices
Privacy concernExcessive billingMisrepresentation or fraudHarrassmentNegligence causing harmPoor customer servicePoor qualitySafety issuesUnfair practiceFailure to respond to complaintHigh-pressure sales tactics
You can ask just about ANY inappropriate matter a company can perform, and chances are, these idiots have managed to do it! I am absolutely SHOCKED at how unprofessional their so - called technicians really are..never, in my 52 yrs, have I heard such VULGARITY..EVEN IN A BAR (?)
Problem with a service
Bait and SwitchRude behaviorPoor customer service
Once again, same answers. They have even 'faked' hacks on my computer, putting up 'false' info pages, and then want MORE MONEY to FIX what they have 'planted' in my computer themselves. My mother-in-laws computer is almost unusable, because of their going through a 'back door' and dirtying it up. Our computer was BETTER before we got involved with them (hundreds of dollars later)
Problem with a product
Not as advertisedIt doesn't work
It OBVIOUSLY never 'protected' us, as they SAID AND PROMISED, because we needed help constantly. They would even call US, saying they were getting 'pings' from our IP address, meaning we were being hacked 'AGAIN'. So, after getting SECURITY through them, we were hacked like once a month..and, of course, needed to purchase the next level of security...how STUPID i am 😕
Overcharge or billing error
OverchargedWrongfully billedUnreasonable feesLack of communication
Well, they started with, OOOHH, YOU CAN BUY 'LIFE-TIME' SECURITY, AND NEVER PAY AGAIN! Only to be told later (with a little laugh) that OF COURSE they did NOT mean for LIFE..that 'WE' HAD MISUNDERSTOOD...GGGRRRRR
Customer service runarounds
Omgoodness..YES!! RUN - AROUNDS..what a PERFECT word for this entire situation. ANY TIME there is a conversation with these #@%! €^#, it was nothing but a runaround..in fact, that is the ONE THING they are pro's at..giving the customer a runaround..they are very good at DOUBLE - TALK!
"I just feel ripped off."
I can't even tell you how much money my mother-in-law and i have BOTH paid individually, and now that we live together, we have paid 'together'. It sounds really stupid, and yes, i feel like a complete FOOL..but, when they go in and mess your computer up SO BAD, that all you get is screen freezes and no browsing ability, you are helpless, and feel almodt 'forced' into paying them even more...yeah, i feel RIPPED OFF ALRIGHT!
NEVER EXPERIENCED ANYTHING LIKE THIS!
These folks really have some nerve..and what has me really angry, they get away with it! I'm telling you, you should hear some of the vulgar things they have said, and THEN CALL BACK THE VERY NEXT DAY WITH..HELLO, SIR..HOW ARE YOU TODAY?!? ARE YOU KIDDING ME..THE DAY B4 MY WIFE TOLD THEM, 'QUIT CALLING THIS HOME!' And they came back with (on speaker-phone, cuz they are ALL LAUGHING) 'OOOHH..WHAT YOU SAY - YOU WANT ME TO CLIMB INTO YOUR VAGINA'?!?!?! As i said, they have even said WORSE...why do we have to put up with this?? My wife is disabled..paralyzed from an accident. She has a very hard life already, but then, when she answers our own, personally paid for, home phone, she gets talked to like she is trash. They are 'lucky' i can't get my hands on them..we REALLY NEED HELP!!
Steps taken to resolve this matter:
No information provided.
0 choice of what you want from the other party
Monetary
Amount
Due by
Item
$2,000.00
26 Jan. 2016
1.
Compensation: tech support
$500.00
26 Jan. 2016
2.
Damages: computer (DELL desktop),
$2,000.00
26 Jan. 2016
3.
Recovery of Losses: DIGNITY/HARASSING/vulgarity
$1,500.00
26 Jan. 2016
4.
Refund: tech support- all money returned, that I have. paid to this company
$7.99
26 Jan. 2016
5.
Include public posting fee
6,007.99Principal amount $
Make me happy
You have indicated that you are willing to consider a settlement proposal from the other party that is different from what you may have listed.
What you are willing to offer if your terms are accepted
Amount
Due by
Item
N/A
26 Jan 2016
1.
No...it is tech support (supposedly) compensation for harassment and false information about my computer
Ways to strengthen your claim
Timeline
No information provided.
Third-party help
No information provided.
*Payment for services of lawyers or other professionals you engage via PeopleClaim is not included in membership dues or single-use fees. Before hiring outside professionals find out what they will charge.
Claim Title
Give your claim a short title. You can use this title to refer to this claim in your PeopleClaim account.
150 characters
Introductory message Required
Include a message to the other party. You may use the default message, choose another message from the menu, or type a message of your own. This message will appear at the top of the claim received by your counterparty.
1,200 characters
Select a message:
Select Template Please forward this to the appropriate... I have tried to resolve this problem by contacting you directly... I have been unable to reach you . . .
About Us FAQ Help Contact Us Terms of Use Privacy
ABOUT SSL CERTIFICATES
PeopleClaim is a public dispute resolution system, independent of the Better Business Bureau.
"