Public Mediation

My Claim vs. Direct. T. V.

C. E. vs. Directv
3705 Aspenwood Dr, Bedford, Texas, 76021, United States
Amount Involved: Other terms
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Statement of Claim
Complaints Involved (2) - View
Claimant says:
"the company DIRECT T V open up account in my name in other place diferent to the my place of recidence in north va. that account is not paying for the last six months and they report that action to the credit houses i try comunicate with the people in direct t v and no vary know nothing. I NOT OPEN ACCOUNT WITH DIRECT TV"
...
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Additional Communication Between Claimant and Directv Hide
  • Sep 26, 2016, () added:

  • Good afternoon, Carlos!

    Thank you for contacting DIRECTV through PeopleClaim.

    I must explain that PeopleClaim is not connected to our Customer Service. This is a third party site that allows you to post your complaint online. We do monitor this web site as a courtesy as we do try to assist our customers as much as possible. However, I must explain that I do not have access to your account information through this avenue. I can provide you basic information based on your message.

    If an account was created without your knowledge, please file a dispute regarding the fraudulent activity here:

    https://accountverification.directv.com/app/ask_notmyaccount

    Thank you,

    Cassie C (ID 401622)
    DIRECTV Customer Service

    P.S. You can also get help right away by chatting with our online customer service team at https://support.directv.com/app/answers/detail/a_id/4373

What Claimant Wants Hide
Just make me happy!
Claimant invites Directv to make a fair offer.
1. Other – Pay for claim posting cost Oct 09, 2016 $7.99
Cash total : TBD
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)
Respondent's Counteroffer Hide
The claimant's settlement terms were rejected with the following explanation:

  • "https://accountverification.directv.com/app/ask_notmyaccount"

This claim will remain posted until resolved.

  • 0
Do you agree with the respondent’s Response?  (If you are a party to this claim, click here.)
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