Public Mediation

directory assistantabce Dispute

T. W. vs. Directory Assistance Directory Assistance
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 1144076
    • Amount Involved: N/A
    • Filed On: Jul 25, 2014
    • Posted On: Aug 05, 2014
    • Complaint(s):
      • Failure to Address a Complaint or Inquiry
      • Incompetence
      • Negligence
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Statement of Claim
Complaints Involved (12) - View
Claimant says:
"I CALLED TO ADD TIME TO MY NOBEL PHONE CARD. THE GIRL ON THE OTHER END INSISTED SHE WAS WITH NOBEL & THAT I HAD WON A $100 WALMART GIFT CARD. I KEPT ASKING IS THIS NOBEL PHONE CARD & SHE KEPT INSISTING YES, BUT 1st I HAD TO GIVE MY CAED INFO TO RECIEVE MY GIFT CARD! I SAID I AM NOT INTERESTED IN THAT & ONLY WANTED TO ADD TIME TO MY PHONE CARD. SHE SAID SHE WOULD PUT ME THROUGH TO NOBAL OPERATOR AS SOON AS WE WERE DONE. SHE TOOK ALL MY CC INFO AND THEN DIS-CONNECTED. I HIT RE-DIAL & GOT SAME RUN AROUND. I HAD INVERTED LAST TWO NUMBERS OF THE PH#, & DIALED 888 520 9215 INSTEAD OF 9251. I KEPT ASKING IF THIS WAS NOBEL & SHE KEPT SAYING YES, I WAS LUCKY & WOULD PUT ME RIGHT THROUGH TO THEM WHEN I WAS DONE. I EVEN SPOKE TO A SO-CALLED SUPERVISOR WHOM INSISTED ALL WAS GOOD, THEN HE HUNG UP, THEY NO LONGER ANSWEWRED MY CALLS UNTIL I USED MY CELL. I WAS THEN TOLD I TALKED TOO LOUD & HUNG UP ON AGAIN! I WANT ANSWERS!!!!!"
...
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What Claimant Wants Hide
1. Monetary items with amounts to be determined: lies & my time wasted Aug 09, 2014 TBD*
2. Other – Pay for claim posting cost Aug 09, 2014 $7.99
Cash total : $7.99*
*Amount shown is not final: total will increase when pending amount(s) are known and entered.
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Respondent's Counteroffer

There has been no response to this claim from directory assistance directory assistance. This claim will remain posted until resolved
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