Public Mediation

My Claim vs. Direct Buy Auto Warranty

G. D. vs. Direct Buy Auto Warranty
33 Wood Ave South, Iselin, New Jersey, 08830, United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 8563258
    • Amount Involved: 516.68
    • Filed On: Feb 15, 2016
    • Posted On: Feb 26, 2016
    • Complaint(s):
      • Bad business practices
      • Problem with a service
      • "I just feel ripped off."
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Statement of Claim
Claimant says:
"I bought a extended auto warranty from direct buy on October 11th contract VSC # 86731912 for my sons VW Cabrio.paid 300.00 up front and $77.87 each month. My sons VW had the air conditioner compressor blow up and destroyed the engine.I did not have the proper coverage and I decided to cancel my contract on May 5th I complied to all requirements.I sent an odometer reading of the VW at the time of the breakdown that was notarized and I have not heard or received my refund.I am attaching all the paper work that complies to this case.I have sent many emails and get no response.I had filed a complaint with the BBB and my lawyer neither have received a response .I have called several times only to be put on hold I talked to no one.I hope you can help"
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What Claimant Wants Hide
1. Refund: Auto warranty Mar 01, 2016 $516.68
2. Other – Pay for claim posting cost Mar 01, 2016 $7.99
Cash total : $524.67
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Respondent's Counteroffer


There has been no response to this claim from Direct Buy Auto Warranty. This claim will remain posted until resolved
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