Public Mediation

My Claim vs. Credit Acceptance Corp

I. P. vs. Credit Acceptance Corp
25505 West Twelve Mile Rd Ste 3000, Southfield, Michigan, 48034-8399, United States
Amount Involved: Other terms
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: 1 non-monetary items.
    • Claim #: 1044166
    • Amount Involved: N/A
    • Filed On: Sep 30, 2021
    • Posted On: Oct 11, 2021
    • Complaint(s):
      • "I just feel ripped off."
      • Problem with a service
      • Bad business practices
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Statement of Claim
Complaints Involved (3) - View
Claimant says:
" I purchased a 2015 Ford SUV on Ferbruary, 2019 from King VW. The finance lender  was Credit Acceptance.   Three after I brought the vehicle home it cut off on me. I got a new battery.  Four day later the truck was not running correct. So I took it back to the dealership Kings VW, they took it for a test drive and said it was fine back home. The next day after the dealership told me it was running the truck left me on side of the road. I had to pay for towing because the dealership would not. After leaving the SUV at the dealership for three days, so they could find out what what was going on with the vehicle, I had to find my own transportation to work and home. I received an call from the salesman stating that he was going to talk to the finance manager and get me out of that 2015 Ford escape it was giving me to much trouble. After seven days still no vehicle. The salesman told me that they will fix the tuck but I would have to pay for it. So I had to wait a week before they could get the part. They would not give me a vehicle to drive to and from work I had to get money from a friend  for rental and money to help pay for the part. After the SUV was running I paid half of the part, which the vehicle stop on me after three from bringing the truck home.
          "
...
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Claimant timeline (1) - Hide
  • 02-22-2019 — Brought the vehicle back . It was making a noise.
Additional Communication Between Claimant and Credit Acceptance Corp Hide
  • Jan 28, 2022, Claiming party added:

  • I have ask for the sign contract that you said I sign in February. When I brought the Ford Escape back for service the contract e as left there because the lender did not know what to do with the vehicle.
    I need the sign contract for my attorney to file into small claim courts. I don't want money .i want you to correct the information that was sent to me.
    If you had gave the lender the Om to fix the Ford Escape this would not be a problem. I have my witnesses.
    Do the right thing.

What Claimant Wants Hide
Message from Claimant: I will be file an motion to the small claim courts March 30,2022.
What By When How Much
1. I have ask for my origional contact xample: Sony ePak EX3500 Apr 06, 2022 N/A
Non-cash: 1 items
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Credit Acceptance Corp. This claim will remain posted until resolved
Offer History
Sep 30, 2021
Claimant's Terms of Settlement to Credit Acceptance Corp
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  • Contributed Solution: by George Maxwell On 10-22-2021
    5 comments
    Claimant needs to clarify why this is a complaint against Credit Acceptance and not King VW More...
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