Public Mediation

Disagreement on refund on sale of cocktail table/end tables

R. M. vs. Colleen's Classic Consignment
United States
Amount Involved: $92.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 1263244
    • Amount Involved: 92.00
    • Filed On: Sep 01, 2010
    • Posted On: Sep 16, 2010
    • Complaint(s):
      • Contract / Agreement
      • "I just feel ripped off."
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Statement of Claim
Complaints Involved (2) - View
Claimant says:
"I have a legal and binding contract stating that a exchange was done from an original purchase of a sofa. The difference in dollar amount owed was $213.50 for the new purchase which was clearly written on my original receipt. The transaction involves the difference owing coming out of a two consignment items of my own which consists of a Black leather soft and love seat. My consignment pieces were sold and the difference of $213.50 was taken out the sale. I have received a check of sale of my consignment pieces in the amount of $125 for my black leather sofa/loveseat. I also have three additional pieces on consignment which is one coffee table and two cocktail tables those items were also sold and the amount of the sale was $92 per Ken in accounting at Colleen's. I have not received the money yet for this sale, I spoke to the Ken in accounting there and he indicated that Roseanne Mcbride who is the General Manager for Colleen's Classic Store said that my refund on my tables would now be reduced to $35.25 due to the fact that on the original transaction with the exchange of new sofa purchased she made a error in calculating my refund. I have nothing in writing reflecting that change and would of never signed anything agreeing to that amount of $35.25. The only thing I have from Colleen's states that I agreed that $213.50 would come from my consignments pieces not additonal amount of $56.75. I feel that when you have a legal document in your possession stating what the numbers should be, you cannot just decide to make a change without documentation signed by the customer agreeing to that. The actual salesperson involved in my transactions who is Theo at the Henderson store also agreed that per Roseanne the general manger these were the numbers discussed on the phone and was put in writing for me to sign. I refused to pick up my check for $35.25 unless it corrected to the amount of $92."
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What Claimant Wants Hide
1. Amount due back for sale of Two Cocktail/Coffee Tables for complete refund agreed in writing. Sep 16, 2010 $92.00
Cash total : $92.00
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Respondent's Counteroffer

There has been no response to this claim from Colleen's Classic Consignment. This claim will remain posted until resolved
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