Public Mediation

M.H. vs. Car Credit Auto Sales

Ripped up by car credit

M. H. vs. Car Credit East Tampa
3923 E Hillsborough Ave, Tampa, Florida, 33610-4541 , United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 6079725
    • Amount Involved: 4,600.00
    • Filed On: Aug 06, 2019
    • Posted On: Aug 19, 2019
    • Complaint(s):
      • "I just feel ripped off."
      • Customer service runarounds
      • Bad business practices
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Statement of Claim
Claimant says:
"I bought a truck this April, from car credit in Tampa, I gave $3000. Dwn & 4 payments of $400. ..I had to give next payment of $335. the 22nd of June, but
Like I was working around Palmetto & different areas where it was impossible for me to go make payment in person.
I was at 0 balance that week in my account, so I was going to deposit the $ for payment, but i thought if I did , was going to do me no good , as it would show like 3 days later maybe. So I tried calling them to let them know what was going on, no answer. By then car credit had left a message for me with a reference I'd given them...around the 25 th of June. I called them several times that day, they never answered, I tried going before 5 pm & didn't make it to office ..Next day on the 26, I tried again & I only made it to causeway , so they repoed my truck on 27th. I got a ride with a friend next day to pay them & they didn't want to accept payment... From there i started to look for legal lawyer that could help me, & legal aid gave me an appt. For 30th of June, which didn't help...Im just reaching out to you , because car credit has not only ripped me off but also ripped off a lot of other ppl..The person that gave me ride to pay car credit, has a story too, of how they've ripped her off in past & she was never late on payment..since then Ive been walking with my boys & paying rides...Its time they pay..If you can be of any help, please let me know..
Seeking help
Single mother"
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Additional Communication Between Claimant and Car Credit East Tampa Hide
  • Aug 09, 2019, Claiming party added:
  • Even after i made my 4th payment of $ 400. Going into my 5th payment , I was trying to csll car credit to let them know that i wasnt going to be ablw to pay on June 22nd until following week so they wouldn't take my truck, but theyre real hard to talk to & there was no place fir ne to leave mesg. I was working late that week & was at 0 again on my bank acxt so id knew that if i made a deposit that week for my truck payment bit was g do me no good since it would show 3 or 4 days later , begore & after they took my truck i tried to speak ti Marta Lopez, because I dont like to talk to so called soledad they have there since shes really rude & dont even help to solve anything...so i asked for marta lopez , they said shes busy so i left my phone # but all the times i left a msg they never returned my call..Since then i was trying to find a way to get my truck back but no one from car credit retuned my call , etc i was g be away from my residence for about 3 weeks because theyrevg to repair my r.v. so i never got any mail or calls from car credit & i started to look for legal help...about a week ago i called again to talk to mgr. marta lopez, left a msg again & got no answer...just finally yesterday she answered & said that they had mailed me a letter which all the times i checked my mail i didnt get no letters from car credit, but like i said before theyre realy hard to talk to, & so incase rhey sent me a letter late last month while i was out, thats not my fault , they have my phone # & they got my email since the beginning , they coyld of called me ; they never did..theyre just a bunch of rip offs...ever since they took my truck & i waa teying to pay them they didnt accept payment, & i started to seek legal help, My two children & I have been getting rides or go walking on rain or hot days, sidewalks underwater etc..Im not going to give up until someone helps me so they can pay...car credit has no remorse for people, they make it so hard to talk to so they can get an excuse to rip off people like they did me....& $ U lost 4, 600 but if they dont pay me im make sure that car credit pays or looses more than that.

What Claimant Wants Hide
1. Refund: Not anwering phone so i can let them know i was getting paid that same week thurs or fri, when they took my truck. Aug 07, 2019 $4,600.00
Cash total : $4,600.00
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Respondent's Counteroffer


There has been no response to this claim from Car Credit East Tampa. This claim will remain posted until resolved
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  • Contributed Solution: by George Maxwell On 09-12-2019
    Buy Here Pay Here dealers like CarCredit make big bucks from desperate buyers More...
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