Public Mediation

Bogus transmission repair business: bestpricetrans.com-Dispute-#2165160

D. H. vs. Bestpricetrans.Com
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 2165160
    • Amount Involved: 297.00
    • Filed On: Jul 26, 2012
    • Posted On: Aug 06, 2012
    • Complaint(s):
      • Bad business practices
      • Problem with a service
      • Contract / Agreement / Promise dispute
View less
Rate or Review on bestpricetran...
Become an online mediator
  • Review this case.
  • Propose your solution.
  • Win the reward (1,000)
Statement of Claim
Complaints Involved (6) - View
Claimant says:
"Kristina at Bestpricetrans.com promised a transmission repair not to exceed $1,597.00. She stated that she controlled the price because she sends the parts and the repair would be complete in one or two days. She had my truck towed to a transmission repair facility and later that day Kristina sent me an email with a contract and an invoice for $297.00 as a deposit which would be applied to the repair. Although their contract did not state it, the owner Kristina verbally stated that it would be a remanufactured transmission "As good or better than new", complete with a one year unlimited mileage warranty. Kristina left me a voicemail and said no work could start until I sent her the $297.00 deposit using PayPal.

The transmission shop she sent us to removed the trasmission per her instruction and waited for the new one to arrive (which should have been the next day). After many unanswered phone calls from me and the transmission shop, she finally got back to transmission shop and said she was tracking the transmission and would have more info soon. Then (after my truck being at the shop for five days) I received an email message from Kristina that I should call a number and give someone named Ramone my credit card info. When I contacted Ramone it turns out that he has a wrecking yard and was contacted by Kristina at BestPriceTrans.com and had a used transmission waiting for payment. Ramone wanted $1,150 plus freight from Bakersfield (a couple hundred miles away). I was not aware that we would be dealing with (paying) another third party for the actual transmission...The transmission shop needed $540.00 for the removal and replacement of the transmission, plus the $297.00 already paid to Bestpricetransmission.com, the price was now way over the guaranteed price, plus it was just a used transmission. On Monday June 11, 2012 I had enough. I asked Kristina for a refund. Two days later she replied by email with some bogus excuses, including that she was just a referral company. She offered $125.00 refund (which was never received). I have left several voicemails since, without any response."
...
Reply Have a similar problem?
Exhibits View
What Claimant Wants Hide
1. Payment due: Deposit paid Aug 17, 2012 $297.00
2. Other – Pay for claim posting cost Aug 17, 2012 $7.95
Cash total : $304.95
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from bestpricetrans.com. This claim will remain posted until resolved
See how PeopleClaim Works
Get fast access to our Resolver community, for...
  • help with a PeopleClaim or any other complaint
  • assistance with a purchase or contract
  • expert advice
Other PeopleClaim resolvers
Want to see more? Search our directory of resolvers.
Get Free alerts when claims post in your area.
Get Alert
Cases seeking help
Pick a case. Help resolve it.
Need help resolving a dispute? Learn more.
Help resolve claims against businesses and people near you:
View more claims

Public Mediation

The shortest path from your problem to its resolution.
1
Peer to Peer

Engage the other party and use powerful tools to negotiate the best resolution.

Free
If Unresolved
2
Community Resolution

Post your case online and get help from legal professionals, industry experts, consumers & advocates competing to find the best resolution to your claim.

$14.99 + optional reward for best resolution
Full refund if not resolved to your satisfaction
If Unresolved
3
Private Mediation

Lets you mediate your case privately with the help of our professional mediators and industry experts.

Free to claimant. Mediator fees negotiable.
If Unresolved
4
Engage a Professional

Find the best community-reviewed professionals near you to resolve your issue in private online mediation or traditional court/mediation.

Resolution

A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart.

I am (not) alone, and I feel the charm of existence in this spot, which was created for the bliss of souls like mine...~ Goethe

Get a public verdict — create an online trial $50 public trial / $50 reward for successful resolution
Important: All information contained herein is the opinion of the posting parties, who are solely responsible for its content. PeopleClaim offers both free and paid services to help consumers, patients, employee, tenants, and others resolve disputes without lawyers or courts, through negotiated online settlement and public disclosure of wrongdoing or unfair treatment.
Claims against parties operating under bankruptcy protection, by law must be processed solely through the appropriate US bankruptcy court. Any claims against this party currently posted on PeopleClaim are available for purposes of public business review only and are not an attempt to collect money or recover assets subject to protections under the United States Bankruptcy Code.
*IMPORTANT: PeopleClaim is a public dispute resolution system, independent of the BBB, small claims court, or other dispute resolution services. PeopleClaim is not a law firm and does not provide legal services, opinions, or advice. PeopleClaim facilitates peer-to-peer negotiation and resolution and crowdsourced input on issues of fairness to help resolve complaints. Users should contact professional legal counsel on any matters of law or regulation regarding their claims. PeopleClaim does not review or evaluate the merits of claims submitted through its site, and users are solely responsible for all content filed in their claims.
© reserved by PeopleClaim