Public Mediation

My Claim vs. Kang Jin Jeong Dispute

K. J. vs. Primotronix
1266 East Main St, Ste 700R, Stamford, Connecticut, 06902, United States
Amount Involved: $7,849.93
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 1998696
    • Amount Involved: 7,849.93
    • Filed On: Nov 13, 2013
    • Posted On: Nov 24, 2013
    • Complaint(s):
      • Overcharge or billing error
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Statement of Claim
Complaint Involved (1) - View
Claimant says:
"I don't receive my refund.
I ordered camera and lens on website.
http://www.primotronix.com/
They were given to me wrong information.
So I was canceling the order and requested refund.
But I don't receive any money from that company.
I used 2 debit cards.
One is Bank of America (VISA) and one is Citibank (VISA).
Total amount is $7,849.93.
I approved June 12 2013.

They took my money, and never sent anything!!
That would be a crime.

I called to Promotronix very many time.
I attached my call history, ordering e-mails and credit.

Can I refund my money?"
...
Reply Have a similar problem?
Claimant timeline (2) - Hide
  • 06-12-2013 — used debit card
  • 06-13-2013 — Your request for cancelling your order has been noted and is being processed.
Exhibits View
Additional Communication Between Claimant and Primotronix Hide
  • Dec 01, 2013, Claiming party added:

  • PLEASE REFUND MY MONEY!!

  • Dec 01, 2013, Claiming party added:

  • Please refund my money!!
    Next week, I will apply "Small claim court"
    You already know "Small claim court" maximum claim is $5,000.00.
    Please just send the $5,000.00.
    To my account.
    I really want to finish this claim.

    Thank you.

What Claimant Wants Hide
1. NIKON D4, 24-70 F2.8 Dec 19, 2013 $7,849.93
Cash total : $7,849.93
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Primotronix. This claim will remain posted until resolved
Offer History
Dec 01, 2013
Claimant's Terms of Settlement to Primotronix
Dec 01, 2013
Claimant's Terms of Settlement to Primotronix
Nov 13, 2013
Claimant's Terms of Settlement to Primotronix
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