Complaint History & Business Rating for DirecTV

2230 E Imperial Hwy, El Segundo, California, 90245-3504, United States.

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What DirecTV customers think NEW

  • General satisfaction
    Not Rated
  • Professionalism
    Not Rated
  • Responsiveness to problems or complaints
    Not Rated
  • Value for money
    Not Rated
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  • General satisfaction
  • Quality of products or services
  • Responsiveness to problems or complaints
  • Value for money
  • Professionalism
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DirecTV’s Complaint History (106):

106 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    DIRECTTV-Dispute-#4695667

    For:
    • Bad business or marketing practices
    • Marketing / Promotion
    • Overcharge or billing error
    • Unfulfilled promises
    Claimant says:Their salesman lied to us by telling us they could save us money and that they would only charge us $29.99 per month. They really charge $29.99 plus 6.00 for each TV even the 1st TV. They then send us a bill for $96.00 before we have had their service for 2 months. We were only paying $33.00 for all 3 TVs before their salesman came. They offered a...
    • Claim
    • Seeking:

    DIRECTV-Dispute-#4284144

    For:
    • Bad business practices
    Claimant says:I am having a constant problem with the reception. I keep calling them and they keep giving me the run-around. As you know in Miami we get rain almost every day. A few little clouds come, and no service for one to three hours. This has been happening almost every day for the last months and I'm getting tired of complaining but they refuse to give m...
    • Claim
    • Seeking:

    DIRECTV-Dispute-#4034451

    For:
    • Problem with a product
    Claimant says:I recently purchased the GenieGo and an OTA antenna box from DirectTV. I am very pleased with the GenieGo system even though the DRM (digital rights managment) time limitations irritate me. I hooked up the OTA box as I have also have a local analog cable feed to get local TV as my area is considered the Baltimore area even though I live closer to...
    • Claim
    • Seeking:

    DIRECTV-Dispute-#9804223

    For:
    • "I just feel ripped off."
    • Problem with a product
    Claimant says:When the wind blows in my area it takes the TV signal with it. We have only been a Direct TV customer for about 6 months and this has been the worst TV reception, and quality of service I have ever experienced. I heard rumors about this problem before I signed up for the service, but was assured that their reception has been greatly enhanced and ...
    • Claim
    • Seeking:

    Direct TV-Dispute-#5221807

    For:
    • Bad business practices
    Claimant says:My daughter opened a Direct TV account in my name with my social security number, with my authorization and she used her credit card. My mother and I have the same name; I got behind with Direct TV. They sent a collection notice to my mother's address, they told her that I had used her name, date of birth and social security number to open the ac...

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