Complaint History & Business Rating for DirecTV

2230 E Imperial Hwy, El Segundo, California, 90245-3504, United States.

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What DirecTV customers think NEW

  • General satisfaction
    Not Rated
  • Professionalism
    Not Rated
  • Responsiveness to problems or complaints
    Not Rated
  • Value for money
    Not Rated
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  • Value for money
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DirecTV’s Complaint History (106):

106 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    DirecTv-Dispute-#2946480

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Contract / Agreement / Promise dispute
    • Customer service runarounds
    Claimant says:I have been charged by DirecTV for $569.24 for a bundle TV, Phone and Internet. However, they send their billing to Verizon who has deducted $868.90 for those charges from my checking account. I have proof of the monthly charges by DirecTV and the monthly deductions made by Verizon for the last 5 months. When emailed, DirecTV has said that they...
    • Claim
    • Seeking:

    DIRECTV-Dispute-#4176385

    For:
    • "I just feel ripped off."
    Claimant says:Hello my name is Gina Flores, I've been a DirectTv customer since 2008. I contacted DirecTv to inform them that I got laidoff from my job & was not able to pay my bill that was sometime in the middle of 2012. The customer service I spoke was nice & said she will give me a lower service plan so I can continue being a customer. I stated I will try it...
    • Claim
    • Seeking:

    DIRECTV-Dispute-#2159651

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Contract / Agreement / Promise dispute
    • Overcharge or billing error
    Claimant says:They took money out of my bank account for NFL sunday ticket that I never ordered. They treated me like I was trash. They said they took it off and never did. They put me on hold and never came back.
    • Claim
    • Seeking:

    DIRECTV-Dispute-#2927297

    For:
    • Property damage or loss
    Claimant says:Direct TV installed without my permission a dish and cable ( for which they drilled through the middle of the wall ) without prior consent. Then tricked the renters into signing by have the paper mixed with the papers for which they signed AFTER installation. Now I have a hole in the side of my house to the inside and a dish on my roof that voided...
    • Claim
    • Seeking:

    DIRECTV-Dispute-#3077210

    For:
    • Bad business practices
    • Customer service runarounds
    • Overcharge or billing error
    • Problem with a service
    Claimant says:On 7-24-2012 I called Directtv to check by balance, when I called I was asked by automated service if I wanted to pay my bill with a credit card they had on file.They gave the account number. I said NO Twice but they came back and said my bill was paid. I DID NOT AUTHORIZE THIS PAYEMENT!Then I ask to speak to a represenative, Her name was Sophie a...

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