Public Mediation

Zaken Corporation-Dispute-#6203404

M. B. vs. Zaken Corporation
2610 Conejo Spectrum St., Thousand Oaks, California, 91320, United States
Amount Involved: $1,250.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 6203404
    • Amount Involved: 1,250.00
    • Filed On: Jun 15, 2013
    • Posted On: Jun 25, 2013
    • Complaint(s):
      • Bad business practices
      • Problem with a service
      • "I just feel ripped off."
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Statement of Claim
Complaints Involved (3) - View
Claimant says:
"I started to do their business, then decided not to! I sent them $187.00 to join and another $519.00 for a fancy web page. Then in May 16th, they charged $445.25 to my VISA card for something I did not order! I told them in April 18th I was not going to do their business. I've sent 5 or 6 certified letters since and gotten no results. I think they are a bunch of crooks
The say they have aq 30 day money back guarantee if you decide not to gto into business with them, but it seems their refund policy is just a scam, a hoax, a lie!!"
...
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Additional Communication Between Claimant and Zaken Corporation Hide
  • Jul 13, 2013, Claiming party added:

  • Jaime, when you 'called', I was in the hospital with a bad appendix, sorry.
    Zaken Corp is still on the HOOK! You still owe me, based on your "guarantee".
    The price is going up!!!!!!!!!!!!!!

  • Jul 13, 2013, Claiming party added:

  • I doubt that ZAKEN CORP has any intent to make good on ANY offer in this lifetime to return ANY expense of mine at anytime!!

  • Jul 13, 2013, Claiming party added:

  • ZAKEN CORP has an obligation to stand by their offer of money back if not satisfied. ZAKEN you still have not even tried to stand by your guarantee!
    Furthermore, I do not believe you have the integrity to do a total refund to me in the next 10 days - as your offer states. Call me I am home now!!

  • Jul 15, 2013, Claiming party added:

  • Jaime: I have called you three times today between 08:30am and 3:00pm with no success. Now, the ball is in your court. What does Zaken plan to do with it????

  • Jul 21, 2013, Claiming party added:

  • Total refund price is $2500.00

  • Jul 25, 2013, Claiming party added:

  • Needs to be resolved

  • Aug 01, 2013, Claiming party added:

  • Missed the cut-off. Price will go up!!

  • Nov 09, 2013, Claiming party added:

  • Isn't it time to settle this complaint??

What Claimant Wants Hide
1. Membership expense Aug 01, 2013 $1,200.00
2. Registered Postal Cost Aug 01, 2013 $50.00
Cash total : $1,250.00
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Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Zaken Corporation. This claim will remain posted until resolved
Offer History
Jul 17, 2013
Claimant's Terms of Settlement to Zaken Corporation
Jun 15, 2013
Claimant's Terms of Settlement to Zaken Corporation
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