Public Mediation

V.H. vs. Yahoo! (Headquarters)

Yahoo was hacked by Russians consequently we were also hacked by Russians it cost us $699.00 plus $14.99 to file a complaint. They need to refund our money

V. H. vs. Yahoo! (Headquarters)
701 First Ave, Sunnyvale, California, 94089-1019, United States
Amount Involved: $699.00
Complaint(s): Bad business practices
  • Review this case.
  • Propose your solution.
  • Win the reward (1,000)
Statement of Claim
Claimant says:
"Hi, my problem is with Yahoo.  They got hacked by the Russians and consequently I also got hacked by the Russians.  When I called Yahoo because I kept getting locked out of my yahoo email they told me I had beened hacked by the Russians and gave to over to a company called Octa Tech Solutions which cost my husband $699.00 for life time protection and to fix our situation.  I want Yahoo to refund the $699.00 to my husband because it is Yahoo's fault that system was hacked by the Russions.  I think they should by held responsible for this and pay for our Protection Plan...   I am still getting locked out of my yahoo mail dailey which is a big problem for me as I have an online business that I run from home.  These lock outs are costing me time and money.   I have called Octa Tech Solutions about this as I was told to do but I still get locked out of my Yahoo mail dailey.  I got locked out again this morning."
Reply Have a similar problem?
What Claimant Wants Hide
1. Refund: Octa Tech Solutions Apr 26, 2017 $699.00
2. Other – Pay for claim posting cost Apr 26, 2017 $14.99
Just make me happy!
Claimant invites Yahoo! (Headquarters) to make a fair offer to resolve this complaint.
Cash total : $713.99
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Yahoo! (Headquarters). This claim will remain posted until resolved
  • Show:
  • Sort by:
  • 1
  • Contributed Solution: by su pang On 04-25-2017
    Check the source of "hacked notice" and Octa Tech Solution though reliable and official process. More...
If you are a party to this claim, click here.
Is this a fair resolution?
  • 1
  • Contributed Solution: by Bryan Morris On 04-23-2017
    Ask for a refund from Octa Tech Solutions, you got scammed - "If you see a Yahoo customer service number posted online, it isn't Yahoo Support." More...
If you are a party to this claim, click here.
Is this a fair resolution?
Get fast access to our Resolver community, for...
  • help with a PeopleClaim or any other complaint
  • assistance with a purchase or contract
  • expert advice
Other PeopleClaim resolvers
Get Free alerts when claims post in your area.
Get Alert

Need help resolving a dispute? Learn more.

Public Mediation

The shortest path from your problem to its resolution.
Peer to Peer

Engage the other party and use powerful tools to negotiate the best resolution.

If Unresolved
Community Resolution

Post your case online and get help from legal professionals, industry experts, consumers & advocates competing to find the best resolution to your claim.

$14.99 + optional reward for best resolution
Full refund if not resolved to your satisfaction
If Unresolved
Private Mediation

Lets you mediate your case privately with the help of our professional mediators and industry experts.

Free to claimant. Mediator fees negotiable.
If Unresolved
Engage a Professional

Find the best community-reviewed professionals near you to resolve your issue in private online mediation or traditional court/mediation.


A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart.

I am (not) alone, and I feel the charm of existence in this spot, which was created for the bliss of souls like mine...~ Goethe

Get a public verdict — create an online trial $50 public trial / $50 reward for successful resolution
Important: All information contained herein is the opinion of the posting parties, who are solely responsible for its content. PeopleClaim offers both free and paid services to help consumers, patients, employee, tenants, and others resolve disputes without lawyers or courts, through negotiated online settlement and public disclosure of wrongdoing or unfair treatment.
Claims against parties operating under bankruptcy protection, by law must be processed solely through the appropriate US bankruptcy court. Any claims against this party currently posted on PeopleClaim are available for purposes of public business review only and are not an attempt to collect money or recover assets subject to protections under the United States Bankruptcy Code.
*IMPORTANT: PeopleClaim is a public dispute resolution system, independent of the BBB, small claims court, or other dispute resolution services. PeopleClaim is not a law firm and does not provide legal services, opinions, or advice. PeopleClaim facilitates peer-to-peer negotiation and resolution and crowdsourced input on issues of fairness to help resolve complaints. Users should contact professional legal counsel on any matters of law or regulation regarding their claims. PeopleClaim does not review or evaluate the merits of claims submitted through its site, and users are solely responsible for all content filed in their claims.
© reserved by PeopleClaim