Public Mediation

Waterproofing Basement rip off

R. S. vs. Tristate Waterproofing
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: 2 non-monetary items.
    • Claim #: 7652007
    • Amount Involved: N/A
    • Filed On: Sep 03, 2011
    • Posted On: Sep 18, 2011
    • Complaint(s):
      • Problem with a service
      • Contract / Agreement / Promise dispute
      • "I just feel ripped off."
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Statement of Claim
Claimant says:
"This company was suppose to waterproof my basement at a rental property in 1997. They completed the work with a lifetime guarantee. I called them to repair a crack last year (2010) in a basement wall they had previously worked on. They came and supposely repaired it. Now it is leaking again---same wall --same crack. I have called repeatedly to every phone number listed for them in the surrounding area and the numbers have all been disconnected.
How can I find out if they have gone out of business and taken my lifetime guarantee with them?
Any information you can give me will be appreciated!
Thanks!"
Reply Have a similar problem?
What Claimant Wants Hide
What By When How Much
1. Repair: Fix the crack correctly so it does not leak Sep 12, 2011 N/A
2. Complete project: Fix the crack correctly so it does not leak Sep 12, 2011 N/A
Just make me happy!
Claimant invites Tristate Waterproofing to make a fair offer to resolve this complaint.
Non-cash: 2 items
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer


There has been no response to this claim from Tristate Waterproofing. This claim will remain posted until resolved
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