Public Mediation

Very Disappointed Customer vs. Tarheel Metal Structures

Major Ripp-off and extortion by Tarheel Metal Structures

A. T. vs. Tarheel Metal Structures Inc
8314 US Highway 220 Bus N, Randleman, North Carolina, 27317-7307, United States
Amount Involved: Other terms
View less
Rate or Review on Tarheel Metal...
Become an online mediator
  • Review this case.
  • Propose your solution.
  • Win the reward (1,000)
Statement of Claim
Complaint Involved (1) - View
Claimant says:
"Back on 10/26/2016, we contracted Tarheel Metal Structures to build us a 24/25/8 metal garage.
We paid our deposit of 425.00, and Tarheel came out about two weeks later to put the slab down. We paid them a total of 2774.00, 500.00 dollars over the agreed amount, and Tarheel workers put the slab down for us, but they put it too close to the house. Tarheel is saying now, it was our fault, so they will not come out again and finish, unless we pay them more money. The people they sent out were young kids, and I can believe that they were inexperienced. Each time we call them, when they miss the appointments, they said that their worker are inexperienced, and the crew they sent don't know how to erect the building, so we have to pay extra. Finally after waiting forever, they gave us a time that they would come out, because the garage was contracted to be up before Christmas. We had doctors appointments so we told them they had to do it another day, and they said it was the only day they could do it. We scheduled them to come before we left home, but they didn't show up. They said leave the money and they would put up the building. We had used them before without any problems, but we didn't leave home or money at that time, that's the only reason we used them. They brought some materials out for the garage, and threw it on the ground beside by house and said to us that they couldn't put the garage up because they had to fine an experienced crew, but it was our fault for telling them where we wanted the garage to be built. We have the paperwork as to how we agreed for them to assembled the garage, but the crew said that they hadn't seen the paperwork, but that's our fault too. They said the only way they will come out now is that we pay them more money for the mistake that was made. They will not refund our money so we can get someone else to put up the garage, or will they come out and finish the job. We paid Tarheel a total of $8933.00, and the material is laying on the ground beside our house. Every time we call and ask why haven't they come out, Jessica accuses us of lying and being rude to them. But I went online to check them out, and I found out that, thats the way they do business. We didn't have that problem with them before. I refused to be accused of their shady dealings."
...
Reply Have a similar problem?
Exhibits View
What Claimant Wants Hide
Just make me happy!
Claimant invites Tarheel Metal Structures Inc to make a fair offer.
1. Other – Pay for claim posting cost Jan 23, 2017 $7.99
Cash total : TBD
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)
Respondent's Counteroffer Hide
The claimant's settlement terms were rejected with the following explanation:

  • "When the building was sold we were under the impression that the building was going to the house gable to gable and when the guys arrived to the job with the building it was eve to gable which would require more labor in order to install a building that way. The installers that went didn't have enough help to install the building due to you had to stand the building and then push it against the house. S0 the installers were going to have to hire more help in order to construct the building the way the customer wanted it so that is where the extra money they were wanting the customer to pay came from. The customer agreed to the extra pay at that time. On 1-2-17 the installers were 20 mins. from the customers house when the customer told Jessica that it was too muddy for them to work and he didn't want mud on his building or concrete. Jessica called the installers and they turned around and came back. Jessica also told the customer to contact us when the land was dry and we would get the installers scheduled to come back up there and install the building. On 1-6-17 the customer called Tarheel Metal Structures upset wanting to know why the installers was not there putting up his building. We informed the customer that he was supposed to call us when he was dry and we would reschedule the installers that they were out putting up another building. The customer at that point said that he never said it was muddy at his house and he wanted them there then to install his building. We explained to the customer again that they were out putting up another building and that we would get him scheduled the following we asap. We called the customer on 1-10-17 to see if he was okay for them to come on 1-11-17 and install his building due to there was snow on the ground and they were going to get the concrete muddy. He stated he was okay with them installing the building so we scheduled them for 1-11-17. The installers went to the customers home on that day and installed the building and didn't not charge him the extra money for labor."

This claim will remain posted until resolved.

  • 1
Do you agree with the respondent’s Response?  (If you are a party to this claim, click here.)
See how PeopleClaim Works
Get fast access to our Resolver community, for...
  • help with a PeopleClaim or any other complaint
  • assistance with a purchase or contract
  • expert advice
Other PeopleClaim resolvers
Want to see more? Search our directory of resolvers.
Get Free alerts when claims post in your area.
Get Alert
Cases seeking help
Pick a case. Help resolve it.
Need help resolving a dispute? Learn more.
Help resolve claims against businesses and people near you:
View more claims

Public Mediation

The shortest path from your problem to its resolution.
1
Peer to Peer

Engage the other party and use powerful tools to negotiate the best resolution.

Free
If Unresolved
2
Community Resolution

Post your case online and get help from legal professionals, industry experts, consumers & advocates competing to find the best resolution to your claim.

$14.99 + optional reward for best resolution
Full refund if not resolved to your satisfaction
If Unresolved
3
Private Mediation

Lets you mediate your case privately with the help of our professional mediators and industry experts.

Free to claimant. Mediator fees negotiable.
If Unresolved
4
Engage a Professional

Find the best community-reviewed professionals near you to resolve your issue in private online mediation or traditional court/mediation.

Resolution

A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart.

I am (not) alone, and I feel the charm of existence in this spot, which was created for the bliss of souls like mine...~ Goethe

Get a public verdict — create an online trial $50 public trial / $50 reward for successful resolution
Important: All information contained herein is the opinion of the posting parties, who are solely responsible for its content. PeopleClaim offers both free and paid services to help consumers, patients, employee, tenants, and others resolve disputes without lawyers or courts, through negotiated online settlement and public disclosure of wrongdoing or unfair treatment.
Claims against parties operating under bankruptcy protection, by law must be processed solely through the appropriate US bankruptcy court. Any claims against this party currently posted on PeopleClaim are available for purposes of public business review only and are not an attempt to collect money or recover assets subject to protections under the United States Bankruptcy Code.
*IMPORTANT: PeopleClaim is a public dispute resolution system, independent of the BBB, small claims court, or other dispute resolution services. PeopleClaim is not a law firm and does not provide legal services, opinions, or advice. PeopleClaim facilitates peer-to-peer negotiation and resolution and crowdsourced input on issues of fairness to help resolve complaints. Users should contact professional legal counsel on any matters of law or regulation regarding their claims. PeopleClaim does not review or evaluate the merits of claims submitted through its site, and users are solely responsible for all content filed in their claims.
© reserved by PeopleClaim