Public Mediation

Shirl Hammerschmidt vs. Passport Bmw. Suitland Maryland


S. H. vs. Passport Bmw--Suitland, Maryland
4730 Auth Place, Suitland, Maryland, 20746, United States
Amount Involved: $11,000.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 3990940
    • Amount Involved: 11,000.00
    • Filed On: Nov 25, 2019
    • Posted On: Dec 06, 2019
    • Complaint(s):
      • Commercial / Other dispute
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Statement of Claim
Claimant says:
"Purchased new car Sept 21,2019.  Pressured into purchasing extended warranty.  Phoned early next business day to cancel the warranty. IT HAS NEVER BEEN CANCELED AND PAYMENTS REMAIN $200.00 more each month.  Extended warranty $906.68 at 4.99% for 72 months.  Payment for just car  $704.20 at 2.99% for 60 months. I told them to get it fixed or come and get the car if they didn't get it changed.  I made this statement to three of the four men I spoke to.  I have been making the payments to avoid ruining my credit record. Have called Finance man Bell, Manager Joe Long  and Owner Mr. Hellmuth. And BMW Financial.  Explained the situation to each to include telling them to come and get the car.  Not one of these men from PASSPORT BMW has returned any call.  This is the worst business situation I have ever heard of UNTIL  I read the reports that are posted at BBB Washington DC.  about them. I need your help before I file in court.  It has been over two months."
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What Claimant Wants Hide
1. Refund: Purchase price of car Dec 04, 2019 $11,000.00
2. Other – Pay for claim posting cost Dec 04, 2019 $14.99
3. Other – Physical delivery charges Dec 04, 2019 $11.99
Cash total : $11,026.98
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Respondent's Counteroffer

There has been no response to this claim from Passport BMW--Suitland, Maryland. This claim will remain posted until resolved
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  • Contributed Solution: by Sophie Blythe On 01-14-2020
    Not sure what claimant is asking for, but warranty should have been canceled as asked More...
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