Public Mediation

Home Care Assistance-Dispute-#3122825

M. T. vs. Home Care Assistance
148 Hawthorne Avenue, Palo Alto, California, 94301, United States
Amount Involved: $7.99
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: 2 non-monetary items.
    • Claim #: 3122825
    • Amount Involved: 7.99
    • Filed On: Aug 04, 2013
    • Posted On: Aug 14, 2013
    • Complaint(s):
      • Bad business practices
      • Contract / Agreement / Promise dispute
      • Overcharge or billing error
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Statement of Claim
Complaints Involved (5) - View
Claimant says:
"Briefly explain your problem with this party..•

Home Care Assistance consistently violates its agreement with me to provide me with weekly invoices for services rendered. Months go by without receiving invoices despite multiple urgent requests by me for invoices.
Home Care Assistance's shoddy billing practices (e.g. failure to provide timely invoices) egregiously violates industry standards. Endless waiting for invoices while my account balance piles up has been a significant source of emotional distress for me."
...
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What Claimant Wants Hide
Non-Cash
What By When How Much
1. Hold me harmless in writing for hiring Home Care Assistance Aug 12, 2013 N/A
2. I am asking you to hold me harmless in writing because I wish to terminate my business relationship with HomeCare Assistance. Holding me harmless would facilitate the termination. The termination would benefit Home Care Assistance as well as me. Aug 12, 2013 N/A
Cash
1. Pay for claim posting cost Aug 12, 2013 $7.99
2. Other – Physical delivery charges Aug 12, 2013 $2.99
3. Monetary items with amounts to be determined: I am requesting cash to compensate me for the time I have wasted writing letters, making phone calls, etc. in order to get this resolved. Aug 19, 2013 TBD*
4. Monetary items with amounts to be determined: Furthermore I request compensation for the aggravation caused by substandard billing practices. Aug 12, 2013 TBD*
Just make me happy!
Claimant invites Home Care Assistance to make a fair offer to resolve this complaint.
Cash total : $10.98*
Non-cash: 2 items
*Amount shown is not final: total will increase when pending amount(s) are known and entered.
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Respondent's Counteroffer

There has been no response to this claim from Home Care Assistance. This claim will remain posted until resolved
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Important: All information contained herein is the opinion of the posting parties, who are solely responsible for its content. PeopleClaim offers both free and paid services to help consumers, patients, employee, tenants, and others resolve disputes without lawyers or courts, through negotiated online settlement and public disclosure of wrongdoing or unfair treatment.
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