Public Mediation

Eternity Health MD Dispute

T. M. vs. Eternity Health Md (888) 738-8841
223 East Flagler Street, Miami, Florida, 33131, United States
Amount Involved: $7,000.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 1288822
    • Amount Involved: 7,000.00
    • Filed On: Dec 25, 2014
    • Posted On: Feb 01, 2015
    • Complaint(s):
      • "I just feel ripped off."
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Statement of Claim
Claimant says:
"I'm a male, 57, not obese, just looking to feel better. I signed up with a online anti-aging clinic in Miami, called Eternity Health MD. I gained confidence in one of their consultants, Dan Harris. I thought HGH was a "miracle drug," could really do me some good. So I signed up with the program, and made my first order ($4,500). 5 months supply of HGH, HCG, testosterone, and anastrozole (estrogen blocker). After injecting the HGH for 4 months, I started getting severe headaches, 2-3 a day, waking me up during every sleep; they were debilitating. I didn't know it was the HGH, but after 5 months when the HGH ran out, the headaches ceased; almost 2 months of headaches. I was going to my physician, getting painkillers, pain blockers, I scheduled a appointment with a neurologist, but the headaches had ceased by that time. I complained to Eternity Health, but no answers. For the next 4 months, I stopped the HGH, & replaced it with Semorelin Forte, and I continued with the HCG, testosterone, & anastrozole. After 9 months, & $7,000 invested, there was no progress. The only thing that stood out about the program, were the almost 2 months of debilitating headaches, which was a real setback. I complained, nothing was done. I was told my the clinic manager, George Gallo, that my "lack of progress" was my fault, due to my diet & exercise regimen. Admittedly, my diet wasn't perfect, I was doing resistance training 3x's a week. But to spend this much money, well, it was the worst experience of my life. I complained, but Mr. Gallo just told me to go away. After 4 months, now they're offering me a complimentary 10 weeks of testosterone treatment; I don't know, maybe worth $300. I have written the attorney general's office, the Florida BBB, but no resolution yet. I got nothing out of the program, I want a complete refund!"
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Additional Communication Between Claimant and Eternity Health Md (888) 738-8841 Hide
  • Dec 25, 2014, Claiming party added:
  • Eternity Health is located in Miami, yet the prescribing physician was practicing medicine in Maine? And to get a prescribed medication. one is supposed to meet face-to-face with the prescriber. That didn't happen with me! Now, Eternity is doing some kind of "online face-to-face" presentation, to get around this.

  • Dec 25, 2014, Claiming party added:
  • Eternity Health will claim that, my "lack of positive results" from their anti-aging therapy, was due to my poor diet & exercise regimen. How do they know this, they're in Florida, & I'm in New Mexico. Granted, I told them it wasn't perfect. I mean, why did I contact them in the first place, if I'm living in a perfect world, like "dreamland!" And then the client rep, Dan Harris, speculated that the headaches caused by the HGH, were "perhaps because I was allergic to it." These people don't have medical degrees. The medical community, the FDA, doesn't. acknowledge HGH as a "anti-aging" remedy. This is not what's it intended for. I recently ordered some expensive supplements online, 4 bottles for $550. It didn't work for me, and they refunded 100% of my money. Good business! I also tried a testosterone boosting ointment, it didn't work either; they refunded 100% of my money. If you don't get any positive results with your investment, it should be refunded, period! These people didn't blame me; they just refunded my money. Obviously, if it worked for me, I would have kept it, & ordered more. But Eternity Health MD was a whole different story; worst experience of my life!

What Claimant Wants Hide
1. Refund: the money I spent for HGH, HCG, testosterone, & anastrozole May 17, 2014 $7,000.00
Cash total : $7,000.00
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Respondent's Counteroffer

There has been no response to this claim from Eternity Health MD (888) 738-8841. This claim will remain posted until resolved
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  • Contributed Solution: by Brian Ward On 04-19-2015
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