Public Mediation

Price Gouging

J. L. vs. Dry Right, Inc.
Amount Involved: $4,000.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 4774074
    • Amount Involved: 4,000.00
    • Filed On: Oct 17, 2011
    • Posted On: Nov 01, 2011
    • Complaint(s):
      • Overcharge or billing error
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Statement of Claim
Complaint Involved (1) - View
Claimant says:
"Back in April 2011 we had a flood in our basement due to sewer back from a torrential downpouring of rain. We called Dry Right immediately to remove water. They came out in a very timely basis. We fortunately have sewer backup coverage on our homeowners policy. We as most have a $10,000 limit for this type of claim. They extracted the water and put drying fans in our basement for approx 4-5 days. We were to say the least...totally shocked to get a bill in the amount of $7,516.55. Our insurance adjuster and agent said they have never seen a bill this high for water removal from a basement of our size. They and we were very angry over the price gouging that was done here. Our insurance agent was so upset that he has called other area agents and told them about this...I am sure Dry Right, Inc. probably won't be doing much work for claims through our insurance company again in this area. I actually asked a friend of ours, that had a flood, although it was on their first floor...has the same square footage...how much they were charged and their bill was $2,500 for the same thing and the fans were in there the same amount of time."
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What Claimant Wants Hide
1. Refund: Services Nov 01, 2011 $4,000.00
Cash total : $4,000.00
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Respondent's Counteroffer

There has been no response to this claim from Dry Right, Inc.. This claim will remain posted until resolved
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