Public Mediation

My Claim vs. CheckPeople.Com

J. H. vs. Checkpeople.Com
530 Lytton Ave Fl 2, Palo Alto, California, 94301, United States
Amount Involved: $44.85
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Statement of Claim
Complaints Involved (3) - View
Claimant says:
"On Dec.14th,2016 I signed up for a five day trial.On Dec.19th,2016 I called to cancel the trial.My bank account had already been billed for a full month on Dec.19th,2016.Why was this,how is 14 and 5 anything but 19. I feel mislead&very confused.This company is very misleading on what 5 days is,to the customer.
Why has my bank account being billed $44.85 on Dec.19th,2016.When it is the 5th day of my trail & my last day to cancel without being billed.
The customer service phone number for this business is,1-866-414-6799
Very mislead & confused
John Havens"
...
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Claimant timeline (2) - Hide
  • 12-14-2016 — 5 day trail
  • 12-19-2016 — 5 day trail
What Claimant Wants Hide
1. Refund: 44.85 Jan 03, 2017 $44.85
2. Other – Pay for claim posting cost Jan 03, 2017 $7.99
Just make me happy!
Claimant invites CheckPeople.com to make a fair offer to resolve this complaint.
Cash total : $52.84
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from CheckPeople.com. This claim will remain posted until resolved
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  • 1
  • Contributed Solution: by Chris Bohannon On 07-09-2018
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    Best solution due to the amount of Fraud reports against this site. Have the site removed or attempt to file a lawsuit. If the amount fraudulently billed is over $100 a lawyer would pick that up no problem. My advice, either consider suing or create a petition to have them taken down!
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Is this a fair resolution?
  • 1
  • Contributed Solution: by Mike Porter On 01-02-2017
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    Online systems are unforgiving, but businesses can be more so. More...
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