Public Mediation

Laura Burns vs. Apex Coffee Machines

Apex Coffee Machine Scam

L. B. vs. Apex Coffee Machines
6800 Jericho Tpke Ste 120W, Syosset, New York, 11791-4445, United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
    • View response from: Apex Coffee Machines
    • Claimant Seeks: View.
    • Claim #: 1718567
    • Amount Involved: 22,500.00
    • Filed On: Apr 07, 2017
    • Posted On: Apr 18, 2017
    • Complaint(s):
      • Failure to honor promises
      • Contract / Agreement dispute
      • "This feels like a scam to me."
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Statement of Claim
Claimant says:
"Apex Coffee Machines do not work. I was sold 2 machines from Ralph Soli. He promised much and delivered little. The machines are still under warranty but even that group in China ignores my request for help. No adequate training was provided, the machines are defective and the promised location services were not delivered."
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Additional Communication Between Claimant and Apex Coffee Machines Hide
  • Apr 08, 2017, Claiming party added:
  • Too bad, Ralph, Tony or whoever you call yourself now. I will also file complaints against Premiere Coffee and I have a lawyer. I will come after you as an individual.

What Claimant Wants Hide
1. Recovery of Losses: Machines Apr 22, 2017 $12,500.00
2. Pay me for my time: 500 hours @ 20/hr Apr 22, 2017 $10,000.00
Cash total : $22,500.00
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Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)
Respondent's Counteroffer Hide
The claimant's settlement terms were rejected with the following explanation:
  • "Apex Coffee Machines is no longer in business. Apex has been closed for over 2 months now. "

This claim will remain posted until resolved.

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  • Contributed Solution: by Bob Mangione On 04-20-2017
    Apex coffee machines needs to give full warranty information and ensure that manufacturer honors warranty More...
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Is this a fair resolution?
  • 3
  • Contributed Solution: by Matthew Garrett-Pate On 04-20-2017
    File suit in small claims court against whoever is the successor in interest to Apex Coffee Machines for $5000. Neither side will necessarily have attorneys' fees and small claims courts consider fairness and not just legal principles in judgments. More...
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