Public Mediation

K.P. vs. Www.Theairdock.Com

K. P. vs. Theairdock.Com
5640 S 575 E, Murray, Utah, 84107-6405, United States
Amount Involved: $99.79
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 6165730
    • Amount Involved: 99.79
    • Filed On: Dec 15, 2016
    • Posted On: Dec 26, 2016
    • Complaint(s):
      • Overcharge or billing error
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Statement of Claim
Complaint Involved (1) - View
Claimant says:
"Made a purchase online at theairdock.com. I recieved an email from them stating that my order did not go through. I redid the order, for whatever reason both orders went through. I contacted the company by email(only means available). They said they would refund the money of one of the orders if i refused receipt of one of the packages. Since i have refused one of the orders they have stopped communicating with me and ignored all future emails. The order numbers are "#2536" and "#2552". Order "#2552" is the one i refused receipt of at the post office."
...
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What Claimant Wants Hide
1. Refund: Order Details Product Total Galaxy S7, S6, Note 5 × 1 $69.99 Mount Bundle × 1 $19.99 Subtotal: $89.98 Shipping: $9.81 via Priority Mail® (USPS) Payment Method: Payment Method Total: $99.79 Dec 30, 2016 $99.79
2. Other – Pay for claim posting cost Dec 30, 2016 $7.99
Cash total : $107.78
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Respondent's Counteroffer

There has been no response to this claim from TheAirDock.Com. This claim will remain posted until resolved
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  • Comment: by Bryan Morris (1088 points) — Consumer Tech
    • On: 12-28-2016
    View more
  • This company has a lousy online reputation. This kind of unanswered complaint illustrates why. Sorry, hope you get the credit.
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