Samsung Electronics America Inc.’s Complaint History (14):
14 claims are currently posted for public review and comment
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Problem with a product
Claimant says:I have a Samsung refrigerator, Model # RF261BEAEBC/AA, that is having the same problems as all of the others I have read about. It is leaking water all over my floor, not staying cold causing food to spoil, and now it is making a loud grinding sound. The inside of it stays very wet and the metal bar that run vertically in the back of the fridge t...
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- Claim
- Seeking:
For:
- Bad business practices
- Customer service runarounds
- Problem with a product
- Problem with a service
Claimant says:We have a Samsung refrigerator for almost five years.....it was not making ice, we called Samsung to have them get us through troubleshooting, we had already ordered a new ice maker, but they had us "reset" it, all sounded like it was working, then lo and behold, the next day NO ICE, so we take out ice maker, to find out it was HOT, check out our f...
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Bad business practices
- Contract / Agreement / Promise dispute
- Customer service runarounds
Claimant says:I bought this phone and it will not charge port came louse, it is under warranty, they said that we damage- abuse it. there is not one mark of any kind on this phone. when we sent it in it had a screan proctor on it. which was missing when they sent it back. under warranty i fell that they should fix or replace it. or why have a warranty. warranty ...
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Bad business practices
- Problem with a product
- Problem with a service
Claimant says:Purchased a Samsung top loading washing machine on 01/06/12 and noticed it rusting in and around the bleach dispensing port. Samsung says product out of warranty, that the problem is cosmetic, that a abrasive cleaner has been used which would cause the paint finish to be compromised.
Problem is, that the rust started under the plastic liner of t...
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- Claim
- Seeking:
Claimant says:On January 10, 2012 I bought a Samsung Laptop model # NP300V5A-AQ6US. I have multiple problems with the Laptop, such as disappearing of written Documents, minimizing of font size, zooming in and out, Frozen screen, etc, etc. I spend hours and hours 0f my precious time on the phone with them but they could not solve the problems. I spoke to one of t...
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