Samsung Electronics America Inc.’s Complaint History (14):
14 claims are currently posted for public review and comment
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- Claim
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Claimant says:I have a 40 inch Samsung TV that was part of a class action suit. Samsung did replace the Capacitor. After they were replaced I started having problems with the picture. Then about a month later it started clicking. A Samsung Technician came on April 30, 2012. Look at it. It had colored lines going up and down the TV. I did not have that problem b...
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For:
- "I just feel ripped off."
- Customer service runarounds
- Product Defect
Claimant says:We purchased a new Samsung washer and dryer. The dryer balls up the clothes and doesn't completely dryer them. Two certified repairmen have come out and both state that that is just the way it is. Spending $700 on a dryer that doesn't dry clothes and wrinkles them up terribly is not what I expected when I bought the machine. I have communicated thi...
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- Claim
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For:
- Problem with a service
- Product Defect
Claimant says:I purchased a 56 inch samsung television 2 and half years ago and the picture is covered with white spots due to some flaw in the product. product number HL56A650CIF. There have been alot of complaints on line about samsung and this television being defective.
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Claimant says:Two months after the one-year warranty expired, my $2,500 Samsung LCD flat pannel developed a vertical line going right down the middle of the display. What's dissapointing is that this appears to be a known issue at Samsung yet they refuse to be accountable and take responsibility for this defect. Instead, they pass the repair expense on to the c...
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