Complaint History & Business Rating for Princess Cruises

24305 Town Center Dr Ste 200, Santa Clarita, California, 91355-1359, United States.

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PeopleClaim Reliability Rating
Scale: A+ to F
  • Industry: Travel
  • Sector: Cruise Lines
  • Products / Brands: Ocean Cruises
  • Employees: 25,000
  • Officer(s): Jan Swartz

What Princess Cruises customers think NEW

Comments and Feedback from Users

  • Commented By:Ela R.
  • Recommended:No
  • On:14-Mar-2016
Ela R. says: They are not responcible for a freshness of food productand have many complains on food poisons
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Princess Cruises’s Complaint History (4):

4 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    Tal Memran vs. Princess Cruise Line

    • "I just feel ripped off."
    • "This feels like a scam to me."
    • Bad business practices
    • Contract / Agreement dispute
    Claimant says:On October 20th, 2018, my family and I whom consist of 2 young children went on a 15 day cruise to Hawaii with the Star Princess. We had the most traumatic experience of our lives. My husband went into the bathroom and saw blood everywhere, and we later found out that someone was brutally beaten to death on our ship. A chopper had to land on ou...
    • Claim
    • Seeking:

    Clifford Rabourn vs. Princess Cruise Line

    • Bad business practices
    • Problem with a service
    Claimant says:On July 11, 2017 my spouse and I booked a cruise with Princess Cruise Lines.  The cruise was for a February 6, 2018 cruise on the Carribbean Princess.  At that time we made a good faith $200.00 non refundable deposit. At no time were we advised, prior to booking, that there were known issues with the ship.  On August 23, 2017 we received an email f...
    • Claim
    • Seeking:

    Princess Cruises Inc-Dispute-#3882263

    • Bad business practices
    Claimant says:have sailed with Norwegian,royal Caribbean, and Carnival-so I am a seasoned cruiser. Have not used princess cruises before. Received a brochure from them. read 14 days Hawaiian islands-interior was 1445-now 1299-no expiration date no other qualifying notes,no other notes except fares may increase for taxes and government fees up to 85.00. I called...
    • Claim
    • Seeking:

    Princess Cruises, An Irresponsible Cruise Line

    • Bad business practices
    Claimant says:On February 9, 2010, my wife and I boarded the Diamond Princess in Auckland, New Zealand, bound for Melbourne and Sydney, Australia. Booking No. XT9Q3D On the morning of February 18, 2010, while still at sea and on the Diamond Princess, I ate breakfast at the Horizon Court buffet, and I subsequently became ill, with a stomachache and diarrhea...

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