Complaint History & Business Rating for Home Depot (Headquarters)

2455 Paces Ferry Rd SE, Atlanta, Georgia, 30339-1834, United States.

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Comments and Feedback from Users

  • Commented By:Elizabeth L.
  • Recommended:Maybe
  • On:08-Aug-2021
Elizabeth L. says: I purchased a dishwasher and it was delivered on 7/31/2021. The men who installed it said it needed additional work other than the installation charges I paid to Home Depot. The charge was $275.00 and it was paid to the company LC Installs. I cannot get any answers from Home Depot. I am wondering if this was a legitimate charge. I was blind sided by this and I live on a fixed income. I want to see in writing what I paid for.
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  • Commented By:Wayne T.
  • Recommended:No
  • On:19-May-2021
Wayne T. says: italk to 12 people at home depot and still my sale is not fixed.
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  • Commented By:Richard W.
  • Recommended:No
  • On:02-May-2021
Richard W. says: I am a veteran I fought for this country Home Depot refused to give me a credit line to buy a furnace in the dead of winter instead they sent us to synchrony bank who charged us 9.99% interest rate $6000 for a furnace through Home Depot then the furnace wasn’t even installed right why when we could’ve purchased a furnace at Home Depot for 1200 and put it in ourselves basically Sent us to the wolves to be ripped off knowing we had no choice I would like to know why this practice is acceptable at any level in any company
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  • Commented By:Bill B.
  • Recommended:No
  • On:16-Apr-2021
Bill B. says: Poor Service. Poor Product Availability. Poor Knowledgeable Employees. High Employee Turnover. Poor HQ Customer Service.
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  • Commented By:Bill B.
  • Recommended:No
  • On:16-Apr-2021
Bill B. says: Poor Service. Poor Product Availability. Poor Knowledgeable Employees. High Employee Turnover. Poor HQ Customer Service.
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  • Quality of products or services
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Message from the PeopleClaim Administration: “Unresolved, posted claims re-forwarded to current Home Depot CEO Mr Frank Blake on 10/2/14.”

Home Depot (Headquarters)’s Complaint History (28):

28 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    Sandra Kenworthy vs. Home Depot Store No. 2104 Ia

    For:
    • "I just feel ripped off."
    • Customer service runarounds
    • Problem with a service
    Claimant says:Purchased a carpet from home depot 4/27/2017.Order no.H2104-16467. Installation date was to be 6/13/2017, between 1 to 4 pm. Waited and heard nothing from the delivery team #2. Called the home depot we got the carpet through. Somehow got connected with the guy who was to install the carpet. First of all he started the conversation off with a l...
    • Claim
    • Seeking:

    G.R. vs. Home Depot

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Customer service runarounds
    • Problem with a product
    Claimant says:<p>My husband and I have been trying to resolve an issue with Home Depot for two years regarding a deck we purchased for out home. It was a project jointly by Home Depot and 1-USA - DECK at a cost of 21,127.00. Unfortunately 1-USA- Deck has gone out of business. We still have the paperwork whereby the product is warrantied for a life time against d...
    • Claim
    • Seeking:

    James Trucksess vs. Home Depot Hilltown Pa.

    For:
    • "I just feel ripped off."
    • Problem with a product
    Claimant says:I had a deck put on my house in 2009. The deck is 48 feet wide by 16 feet long. I ordered "lifetime" decking from Home Depot in Hilltown, P.A. The decking was installed in late '08' to early '09'. Within 14 months the decking split longways, warped, and expanded to the point that shoes have to be worn on it. I contacted the store and they got ...
    • Claim
    • Seeking:

    very disappointed buyer vs vs. Home Depot

    For:
    • Problem with a product
    Claimant says:We bought a LG refrigerator Dec. 18, 2014 from Home Depot in Allegany NY. and have had nothing but problems with it ever since. We have had a service repair man here to fix and or replace parts to it four times to date and tomorrow we have another appt. to have it fixed again. One time we had to empty our refrigerator. out for 24 hours so it cou...

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