Comments and Feedback from Users
-
Commented By:Christine M.
-
Recommended:No
-
On:11-Nov-2016
Christine M. says:
Horrible customer service (I can't even call it that) - long wait times, misinformation (ever rep. will give you a different story), difficult to get to speak to a manager, reassurances that everything is taken care of only to find it has not, pricing differences with every person, even after taking id numbers and indicating what the person quoted I am told that they can not be held to what their rep. said.... UGH!! Only game in town for me... but the first chance I get we will switch. Comcast is the devil...and I hear many, many, many others say those exact words.
Respond. Click here if you're authorized to respond to Comcast - Comcast Xfinity customer comments or edit information on this profile.
Comcast - Comcast Xfinity’s Complaint History (41):
42 claims are currently posted for public review and comment
:
-
- Claim
- Seeking:
For:
- Bad business practices
- Customer service runarounds
- Overcharge or billing error
- Problem with a product
Claimant says:Foe a number of years I was a customer of Comcast using their email and FAX. Abruptly on 12-12-13 they cut me off with no explanation. Having been in the Orthopedic business I received the majority of my $15,000.00 to $25,000.00 monthly business through email and or FAX. I spent three days with three employees at their office and no one could tel...
-
- Claim
- Seeking:
For:
- "I just feel ripped off."
- Bad business practices
- Customer service runarounds
Claimant says:I feel that comcast gives false information. I Have been giving a package quote and have been lied to. Have taken the name of person I spoke to which was Danielle number JJ22 was told they had A Danielle but number JJ22 did not match . I was told my packtace was 49.00 for one year my bill turns out to be 100.00 per month . Then I bought hD TV...
-
- Claim
- Seeking:
For:
- "I just feel ripped off."
- Overcharge or billing error
Claimant says:I MADE A VERBAL CONTRACT OVER THE PHONE WHICH INCLUDED: XF DOUBLE PLAY..$99.99; HD TECH..9.95; ADDITIONAL OUTLET..1.99; STARZ...10.00; XFINITY MODEM RENTAL...8.00; TAXES...14.50; TOTAL $144.43
I JUST RECEIVED THE FIRST INVOICE OVER MY COMPUTER WHICH READS: PREFERRED XF DOUBLE PLAY..99.99; HD/DVR SERVICE...5.00 (CALCULATED 2X); SHOWTIME (2X)..5...
-
- Claim
- Seeking:
For:
- "I just feel ripped off."
Claimant says:EACH MONTH THEY GO UP ON THE PRICE OF MY PACKAGE WITH THEM. THEY GO UP ABOUT TWO OR THREE OR FOUR DOLLARS A MONTH. I JUST HAD TO CANCEL HBO FROM MY PACKAGE BECAUSE I AM A SENIOR CITIZEN ON A FIXED INCOME. I ASKED THEM TO GIVE ME A SENIOR CITIZEN DISCOUNT. THEY SAID THAT THEY DO NOT GIVE SENIOR CITIZEN DISCOUNTS. I WANTED TO KEEP THE HBO. BUT...
-
- Claim
- Seeking:
For:
- "I just feel ripped off."
- Bad business practices
- Customer service runarounds
- Overcharge or billing error
Claimant says:We have had our service with Comcast (prior to it becoming Xfinity)for eight years.We have two Dvr's with our own HD television. We are billed for On Demand and HD television, which these services are not available to us at our service location. We have tried numerous times during these EIGHT years to resolve this issue.Hours upon hours spent on th...
Gain the power of numbers - Join PeopleClaim users negotiating with
Comcast - Comcast Xfinity
to resolve their complaints.
Resolve My Complaint