Complaint History & Business Rating for Comcast - Comcast Xfinity

1701 Kennedy Boulevard, Philadelphia, Pennsylvania, 19103-2899, United States.

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  • Officer(s): Mr. Brian L. Roberts

What Comcast - Comcast Xfinity customers think NEW

Comments and Feedback from Users

  • Commented By:Alvin D.
  • Recommended:No
  • On:18-Apr-2017
Alvin D. says: They don't do what they say
Now they are trying to charge a early exit fee .that was not in the discussion we had
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  • Commented By:George F.
  • Recommended:No
  • On:28-Mar-2017
George F. says: Comcast has to many misleading sales practices. It tends to consistently overbill on basic cable services and unfair and indiscriminate annual price hiking billing practices.
inflated charges for channels.
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  • Commented By:Sergio C.
  • Recommended:No
  • On:01-Feb-2017
Sergio C. says: Bad services
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  • Commented By:Margo W.
  • Recommended:No
  • On:10-Jan-2017
Margo W. says: I still have cut out issues ---- and a cable that is still not buried after more than a year. Had to move it to mow all Summer now it us under snow and they do not seem to care
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  • Commented By:Christine M.
  • Recommended:No
  • On:11-Nov-2016
Christine M. says: Horrible customer service (I can't even call it that) - long wait times, misinformation (ever rep. will give you a different story), difficult to get to speak to a manager, reassurances that everything is taken care of only to find it has not, pricing differences with every person, even after taking id numbers and indicating what the person quoted I am told that they can not be held to what their rep. said.... UGH!! Only game in town for me... but the first chance I get we will switch. Comcast is the devil...and I hear many, many, many others say those exact words.
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Comcast - Comcast Xfinity’s Complaint History (41):

42 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    Comcast Cable-Dispute-#3364538

    For:
    • Bad business practices
    • Problem with a service
    • Product Defect
    Claimant says:I think that some compensation should be made to Comcast customers in terms of a plaintiff settlement for time/cost wasted; that not being done, I would simply request an expedited way of solving problems without having to deal with their bullshit
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