Complaint History & Business Rating for Bank Of America (Headquarters)

100 N Tryon St Ste 220, Charlotte, North Carolina, 28202-4031, United States.

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  • Commented By:Jeran C.
  • Recommended:No
  • On:09-Feb-2016
Jeran C. says: In California, where it is a two party record law... they record all conversations but afte rbeing lied to numerous times, I told them that I would begin to record calls. They said no it was against their policy and hung up. After talking to someone they said that Yes, they record calls but do not allow themselves to be recorded. How obvious is this? Rather than have two records of conversations, we are forced to only have one. Their copy, which can be lost or found as needed.
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  • Commented By:Ivette G.
  • Recommended:No
  • On:06-Feb-2016
Ivette G. says: I feel they do not care about their customers. They don't stand by what they claim to guarantee. Bad business
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Bank Of America (Headquarters)’s Complaint History (29):

29 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    Bank of America Dispute

    For:
    • Contract / Agreement / Promise dispute
    Claimant says:We have a mortgage with Bank of America. It was made in 1996. We were contacted by the bank and offered us a refi, that would lower our payment and interest rate. After going through the procedure several times they say they can't do the refi for what they call change in property occupancy, because our mobile home is a 1975 year. We told them in 19...
    • Claim
    • Seeking:

    Bank of America Dispute

    For:
    • "I just feel ripped off."
    Claimant says:I was charged a $25.- late fee on a $25.- minimum payment. I contacted BOA/Signature Visa though the chat window and was told in no certain terms that I was wrong and the $25.- will not be credited back. I told them to cancel my Credit card which they seem to enjoy doing. I was never informed either in the mail or by email and did not know a minimu...
    • Claim
    • Seeking:

    Bank of America-Dispute-#7692766

    For:
    • Bad business practices
    • Overcharge or billing error
    Claimant says:They put my home in foreslosing proceedings after not applying payments that they cashed, I called repeatly with no answer from my customer realtionship manager. In fact she set up two appointments for a phone call and didn't keep either one and that is only after I made a complaint with the BBB. Now they are trying to charge me lawyers and court f...
    • Claim
    • Seeking:

    Bank of America Home Loan-Dispute-#2987838

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Customer service runarounds
    • Problem with a service
    Claimant says:I was going through the modification process and was told by my primary point of contact that I needed to refax my profit n loss statement because it did not have my wife's signature. I faxed that doc. before the deadline and one week later they told me in a letter that I missed the deadline. I checked my dates and realized that I did not miss the ...

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