Public Mediation

My Claim vs. Leescens (Advanced Skin Care)

J. S. vs. Lescens Beaute (Advanced Skin Care)
PO Box 35530, Saint Petersburg, Florida, 33705-0509, United States
Amount Involved: $199.82
    • Claimant Seeks: View.
    • Claim #: 3741608
    • Amount Involved: 199.82
    • Filed On: Nov 28, 2016
    • Posted On: Dec 09, 2016
    • Complaint(s):
      • Bad business practices
      • Overcharge or billing error
      • "I just feel ripped off."
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Statement of Claim
Complaints Involved (3) - View
Claimant says:
"LeEscens (Advanced Skin Care) advertised on line that for just $4 I could try their products on a "Trial" basis. I gave them my VISA number, thinking that is indeed what they would do. To my surprise, when I got my VISA charges today, LeEscens had taken out $99.97 on 11/03/16, and THREE days later on 11/06/16 they took out another $99.85. I would say this is bad business practices and I feel completely ripped off. I have the packing slip that shows the $4 they were supposed to have taken using my VISA card. I have tried to call them at 1-888-244-4102 numerous times but they do not answer. They say, "Your call has been forwarded to an automated voice message system. I cannot reach them."
...
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Additional Communication Between Claimant and Lescens Beaute (Advanced Skin Care) Hide
  • Nov 28, 2016, Claiming party added:

  • Address of LeEscens is PO Box 35530, St. Petersburg, FL, 33705. Telephone # is 1-888-244-4102

  • Dec 09, 2016, Claiming party added:

  • Dec. 9, 2016. This is the final date for Leescens Beaute to return the money they illegally took out of my VISA account. I have received NOTHING, AND I just talked to the people at VISA and Leescens has made ADDITIONAL charges for the same amount in December! Can you do something about this? They are really ripping me off! Please e-mail ASAP! Jean Schlegel

  • Dec 09, 2016, Claiming party added:

  • It sure doesn't look like this claim is "settled." I have not heard a word from Leescens Beaute. I emailed my VISA people and Leescens is continuing to charge me twice a month! They charged me $199.82 in Nov. and now again the same amount in December! Is there something you can do to stop them from stealing from me??

  • Dec 11, 2016, Claiming party added:

  • As of Dec. 10, 2016 this claim has NOT been settled. I have not heard anything from Leescens Beaute as promised from them that they would settle. I talked to people at VISA by phone and they said Leescens is CONTINUING to charge me twice a month! They charged me $199.82 in Nov. and now again the same amount in December! Is there something you, PeopleClaim, can do to stop them from stealing from me?

What Claimant Wants Hide
1. Refund: Return the $199.82 that you illegally took out of my VISA account. Dec 02, 2016 $199.82
2. Other – Pay for claim posting cost Dec 02, 2016 $7.99
Cash total : $207.81
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)
Respondent's Counteroffer Hide
What By When How Much
1. Refund: Return the $199.82 that you illegally took out of my VISA account. Dec 02, 2016 $199.82
2. Pay for claim posting cost Dec 02, 2016 $7.99
Cash total : $207.81
  • 0
Do you agree with the respondent’s Response?  (If you are a party to this claim, click here.)
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