Public Mediation

My Claim vs. Bankers Life And Casualty Co. Dispute

E. M. vs. Bankers Life And Casualty Co.
PO Box 1938 Carmel IN 46082-1938, Headquarters: 111 E Wacker Dr Ste 2100, Chicago, Illinois, 60601-4508, United States
Amount Involved: Other terms
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: 1 non-monetary items.
    • Claim #: 1090681
    • Amount Involved: N/A
    • Filed On: Nov 04, 2015
    • Posted On: Nov 15, 2015
    • Complaint(s):
      • Bad business practices
      • "I just feel ripped off."
  • Notice: All unresolved complaints against Bankers Life and Casualty Co. as of 11/5/15 re-mailed to CEO Mr. Scott L. Goldberg on 11/5/15
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Statement of Claim
Complaints Involved (2) - View
Claimant says:
"I purchased a Long Term Care Policy for Nursing Home, Assisted Living or Home Care Protection on February 8, 2001 for $128.64. On January 1,2011 I was notified that the cost would be $173.31. That was more than we thought we could afford so we opted to take less benefits for the cost of $140.95.
Now on September 8, 2015 the cost of my reduced benefits went up to $189.80. I contacted the company and was told I could reduce payments only by taking another deduction in benefits. In my opinion that would make the policy useless.

Now what also upsets me is that now that I will be 80 years old in 2016 and am getting to the point that I am more likely to use it then they raise the rate. Then my concern is that will they raise cost again and put me in a place where I can not afford it at all. Also, what if I need to go on Medicaid and can not afford to continue to pay it?
When I purchased this policy I do not remember that the continued price per month could go up and what would happen after I paid in 17 years and then I can not continue my payments.
I want some guarantees here. I want to be grandfathered in at the rate of 140.95 with the same benefits after all I have paid in 17 years now. I feel this is fair and there should be laws to help me in this case.
Are there any laws or regulations that can help me in this situation?"
...
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What Claimant Wants Hide
Non-Cash
What By When How Much
1. Remove false or malicious web content, business reviews, etc.: guarantee that there will be no more increase in cost and guarantee that at age 85 i would be paid up for life. Nov 19, 2015 N/A
Cash
1. Other – Pay for claim posting cost Nov 19, 2015 $7.99
2. Other – Physical delivery charges Nov 19, 2015 $9.99
Cash total : $17.98
Non-cash: 1 items
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Bankers Life and Casualty Co.. This claim will remain posted until resolved
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