Public Negotiation

PeopleClaim public mediations with co-plaintiffs are similar to class actions except they're resolved with the help of our community of conflict resolution professionals.

Public mediations with co-plaintiffs may be resolved globally — one offer to all parties — or individually via party-to-party negotiation with each separate claim.

While the goal is to help you find the shortest distance between a problem and its resolution, unresolved public mediations may be referred for formal legal represenatation and class action.

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Tee Shirt Order

Opening StatementProvided by: Ginger S., Plaintiff
I placed an order in October 2016 and received it on Dec. 24, 2016.  The problem....When I placed the order, I wasn't given an option to select the size, so I immediately sent an email asking for the correct size.  Didn't receive an answer, just a canned message.  I also made two phone calls and left messages, no response, just a canned recording that asked for contact information and a promise to call...none received.  I finally, in December, received confirmation that I would receive the correct size.  The size I received is a child's small, a size I wore when I was probably ten and it's personalized with my grandson's name with me as the wearer, so I can't even give it away.  I'm very upset that I spent almost $30.00 for something I can't use, can't give away, and never received an adequate response or any response to my situation.  This is not the proper way to conduct a business.  I also in the interim received two emails for other customers who had seen my reaction on FB and wrote to tell me how disappointed they were that they had no received their ordered items.

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    • [-][+]My resolution
    • 5 years ago
    Darlene R. (Neutral)
    Some companies just don't care. They are in it for the buck! To be ignored is so unprofessional. You can win, just don't give up. I've had to battle with companies, like you are, and I won at the end. Be persistent and you can get your money back!! Good luck.
      • [-][+]My resolution
      • 8 years ago
      Sb C. (Consumer)
      It sounds like a Charge payment... that can be disputed. Not Debit. Good luck with the bank on that. Also follow with a bad review. I actually got a whole new shipment and asked to change my review.
        • [-][+]My resolution
        • 8 years ago
        Amanda A. (Justice-minded person)
        If you used a credit card or PayPal for the transaction, you can dispute the charge. Credit card companies and paypal have a form you fill out to explain exactly what happened and request a charge back. Since they didn't deliver what you ordered after repeated attempts to confirm your order, the chances are good that the charges will be reversed and you will at least get your money back. Also, did you try returning the t-shirt and request the right size? I'm assuming from your description of their customer service that a return and replacement was not an option.
          • [-][+]My resolution
          • 8 years ago
          Ginger S. (Plaintiff-unverified)
          Not sure how I became the plaintiff and respondent. How do I change that?
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          PeopleClaim is a pre-litigation negotiation platform that allows parties to combine claims against counterparties in order to negotiate group or individual settlements that avoid litigation, increase recovery amounts, and settle cases more constructively. The process does not requre a lawyer or legal representation and does not carry the force of law. Read more...
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