Complaint History & Business Rating for SunTrust Banks, Inc. (Headquarters)

303 Peachtree St NE, Atlanta, Georgia, 30308-3201, United States.

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Claims vs SunTrust Banks, Inc. (Headquarters) (2):

Comments and Feedback from Users

  • Commented By:Ricarda H.
  • Recommended:No
  • On:30-Oct-2015
Ricarda H. says: My sister and I have been a customer of Suntrust for 20 years. We decided to apply for a mortgage with them to no avail. My sister's credit score is over 800, her salary can cover the cost of purchase and co-op she owns that has no mortgage. She put down 20% and we were advised that everything was good 3 months ago. The closing is set for 11/16/2015 and we just received a denail letter indicating that the income is not suuficient. They refused to refund our $450.00 appraisal fee, which the loan officer told us he would refund. To add insult to this we have been advised that the buyer will keep our deposit of $10000.00!!! Suntrust Bank is the worst bank for ordinary working class people and we intend to close all our accounts and seek legal counsel against them.
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SunTrust Banks, Inc. (Headquarters)’s Complaint History (2):

2 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    SunTrust Banks , Inc. Dispute

    For:
    • Customer service runarounds
    Claimant says:LAST YEAR I FILED A FRAUDULENT COMPLAINT WITH SUNTRUST BANK IN THE AMOUNT OF $650.00. AFTER A LONG PERIOD, CONSTANT CALLS, EMAILS AND LETTERS THEY FINALLY ISSUED A CREDIT TO MY CREDIT CARD, BUT DID NOT ISSUE THE INTEREST CHARGED FOR THAT AMOUNT. IT IS NOW ALMOST A YEAR AND THEY HAVE REFUSED TO CREDIT THE INTEREST CHARGED TO MY ACCOUNT. THEY INSI...

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