Complaint History & Business Rating for Justfly.Com - Momentum Ventures

3333 Boulevard de la Côte-Vertu #600, Saint-Laurent, Quebec, H4R 2N1, Canada.

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What Justfly.Com - Momentum Ventures customers think NEW

Comments and Feedback from Users

  • Commented By:Simon H.
  • Recommended:No
  • On:02-Sep-2021
Simon H. says: This company should be barred from doing business. It is simply the worst. As soon as anything goes wrong it's impossible to get anyone to even discuss the issue - and they stonewall you, keeping your money.
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  • Commented By:Josephine H.
  • Recommended:No
  • On:07-May-2017
Josephine H. says: I called and cancelled a reservation within 24 hours as Justfly advertises that all money will be reimbursed for cancellations made within 24 hours. Not so. I will go to small claims court. I also purchased their CSA travel protection plan which is riddled with exceptions and useless.
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  • Commented By:Pamela B.
  • Recommended:No
  • On:30-Jun-2016
Pamela B. says: this is a racket!!! I was assessed an extra charge of 85.95 for a 411. fare. making it a $495. fare when it was advertised as an 411. fare!!!!! I was told by customer service (who was difficult to understand, but very nice) that the extra was for "fees--??????? which he cold not explain to me what the fees were only that I had chosen the fees!!!!!!-- and seat assignments!!!! I had chosen seats that did not have an extra cost!!!! He told me they were 3.24 for each seat chosen. This is a load of hooey, a bait and switch scheme. DO NOT USE THESE PEOPLE.
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  • Commented By:Melinda M.
  • Recommended:No
  • On:15-Jun-2016
Melinda M. says: Terrible service, absolutely terrible. Call service is rude, advised me when I purchased my ticket to also purchase insurance with CSA in case I needed to change or cancel my flight, I ended up needing to change it (still two weeks in advance) and they told me it would cost $275, that my insurance covered nothing. I then called CSA and they told me the same thing. What a racket and waste of money. They should be put out of business.
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  • Commented By:Catherine C.
  • Recommended:No
  • On:10-May-2016
Catherine C. says: Terrible customer service. I was put on hold for over 45 minutes to speak to a supervisor. The site said up to $19 off flight if you book now. Nada. No discount. Site is misleading and when I tried to cancel in less than 24 hours they said the charge would be $225 for a $198 flight. Of course they would resell the seat and make over twice the price.
Someone needs to regulate this industry.
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Message from the PeopleClaim Administration: “All currently unresolved and posted complaints re-mailed on 5/27/17 to JustFly.com - Momentum Ventures Mr. Matt Keezer 3333 Boulevard de la Côte-Vertu #600 Saint-Laurent, QC, H4R 2N1 Canada If you are the claimant and this claim has been resolved, please log into your account and close it or contact support@peopleclaim.com. Ditto if you represent the company and would like to clear things up.”

Justfly.Com - Momentum Ventures’s Complaint History (5):

5 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    A.H. vs. Justfly

    For:
    • Bad business practices
    Claimant says:first I am a senior citizen ...I went online to book a flight justly appeared on screen ...i logged on and searched for travel dates ... not satisfied , i visited an airline direct ..spirit airlines provided a good fare and flight times .... after booking directly with airlines , an alert from my bank appeared on my phone ...it stated there was ...
    • Claim
    • Seeking:

    J.S. vs. Justfly.Com

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Overcharge or billing error
    • Problem with a product
    Claimant says:I live in Virginia, Newport News, I bought Air Maroc Air Ticket through one of their agent on Phone for my Family due to Travel to United State on June 15, Amount $3,480.00. Air Maroc sent me an email that my Family's flight is canceled due to oporational problem, and was re-schedule to travel with them the next day, June 16. I call them to be sure...
    • Claim
    • Seeking:

    C.C. vs. Just Fly

    For:
    • Bad business practices
    Claimant says:At the top of their page on the internet it says "Book today and receive up to $19 off your flight. I had already put in my designated flight info and a flight was listed for $198.10 with taxes included. When I put in my credit card info it came up highter at $209. I want back and took off assigned seats and it was the advertised flight price of $1...
    • Claim
    • Seeking:

    My Claim vs. Justfly

    For:
    • Bad business practices
    • Customer service runarounds
    Claimant says:I repeatedly, but unsuccessfully attempted to discuss my frustrations with several members of your phone support staff. I can only hope that this correspondence will result in my complaint being heard. On November 9, I booked a flight reservation with your company, flying from Denver to St. Louis on December 26 and returning on December 30. I wa...

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