Complaint History & Business Rating for Home Depot (Headquarters)

2455 Paces Ferry Rd SE, Atlanta, Georgia, 30339-1834, United States.

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What Home Depot (Headquarters) customers think NEW

Comments and Feedback from Users

  • Commented By:Elizabeth L.
  • Recommended:Maybe
  • On:08-Aug-2021
Elizabeth L. says: I purchased a dishwasher and it was delivered on 7/31/2021. The men who installed it said it needed additional work other than the installation charges I paid to Home Depot. The charge was $275.00 and it was paid to the company LC Installs. I cannot get any answers from Home Depot. I am wondering if this was a legitimate charge. I was blind sided by this and I live on a fixed income. I want to see in writing what I paid for.
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  • Commented By:Wayne T.
  • Recommended:No
  • On:19-May-2021
Wayne T. says: italk to 12 people at home depot and still my sale is not fixed.
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  • Commented By:Richard W.
  • Recommended:No
  • On:02-May-2021
Richard W. says: I am a veteran I fought for this country Home Depot refused to give me a credit line to buy a furnace in the dead of winter instead they sent us to synchrony bank who charged us 9.99% interest rate $6000 for a furnace through Home Depot then the furnace wasn’t even installed right why when we could’ve purchased a furnace at Home Depot for 1200 and put it in ourselves basically Sent us to the wolves to be ripped off knowing we had no choice I would like to know why this practice is acceptable at any level in any company
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  • Commented By:Bill B.
  • Recommended:No
  • On:16-Apr-2021
Bill B. says: Poor Service. Poor Product Availability. Poor Knowledgeable Employees. High Employee Turnover. Poor HQ Customer Service.
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  • Commented By:Bill B.
  • Recommended:No
  • On:16-Apr-2021
Bill B. says: Poor Service. Poor Product Availability. Poor Knowledgeable Employees. High Employee Turnover. Poor HQ Customer Service.
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  • General satisfaction
  • Quality of products or services
  • Responsiveness to problems or complaints
  • Value for money
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Message from the PeopleClaim Administration: “Unresolved, posted claims re-forwarded to current Home Depot CEO Mr Frank Blake on 10/2/14.”

Home Depot (Headquarters)’s Complaint History (28):

28 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    Home Depot Dispute

    For:
    • Bad business practices
    Claimant says:I bought a edger what was on display for an unknown price. So I did ask for price. First clerk said, take the one in this box she showed me, it was an trimmerr and was 18 Volts. What I was looking for was an Edger for 24 Volts. I did get the edger for $ 99 and left. There was no cable for the charger. They told me, they have to wait till next da...
    • Claim
    • Seeking:

    Home Depot-Dispute-#2328005

    For:
    • Commercial / Other dispute
    Claimant says:Had my roof and gutter done in 2002.Less than 10 years later part of the gutter falling because it was attached improperly with long nails instead of using rafter tails.Was charged to do all the gutters over by the same company.Their claim I will end up with the same problem later if I do not redo all of them now.I tried to get at least part of the...
    • Claim
    • Seeking:

    Home Depot Installation Svc-Dispute-#4138223

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Contract / Agreement / Promise dispute
    • Customer service runarounds
    Claimant says:I contacted Home Depot c/o Rick Case Weston Branch. For an estimate on a sun room. The driver of the truck and trailer was advised NOT to enter driver via a small bridge with trailer. The driver stated to my hired-hand that he was a good driver and not to be concerned. Estimate was given. Driver reversed out of driver and damaged a freshly build br...
    • Claim
    • Seeking:

    El Dorado Home Depot-Dispute-#6259958

    For:
    • Problem with a service
    Claimant says:I have ordered appliances, etc from El Dorado Home Depot and have NEVER been able to receive my merchandise timely. The last and FINAL order I will ever make from Home Depot was approximately three weeks ago. I ordered a door and two windows. The associate that assisted us took our information while we stood and discussed with him what we wanted...
    • Claim
    • Seeking:

    The Home Depot-Dispute-#2076866

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Customer service runarounds
    • Problem with a service
    Claimant says:The Home Depot put a new ceramic floor in the kithen and a back splash. They also ruined a door to our washroom and said they would put a new door up. It has been 4-6 weeks since they said they would have this work done. Every time I call them they say they will check on it and call me back. They never call back. I just want them to finish t...

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