Complaint History & Business Rating for GlassesUSA.com

954 Lexington Ave # 537, New York, New York, 10021-5055, United States.

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  • Officer(s): Mr. Daniel Rothman

What GlassesUSA.com customers think NEW

Comments and Feedback from Users

  • Commented By:Hiram H.
  • Recommended:No
  • On:13-May-2017
Hiram H. says: I tried to work within their perimeters, and i was told to wear the glasses for a 30 day period as stated in my complaint. Then, i was told by the customer service agent that, he was sorry, but it had been 30 days and i would not receive a refund. I have had to go back to my old glasses, which is not a strong enough prescription. This has been a terrible experience for me, in that i acted in good faith, invested my money into the glasses that is not obviously my prescription . I will never order anything like this on line again. This has taught me a major lesson. These are monies that i should not lose if this was a reputable company!
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GlassesUSA.com’s Complaint History (2):

2 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    S.T. vs. Glassesusa.Com

    For:
    • Bad business practices
    Claimant says:<p>I searched AcuVue One Day Lenses and up comes GlassesUSA.com's ad for $26.38 plus free shipping for a 90 day supply. I entered my prescription and ordered 2 boxes with a subtotal of $52.72 plus free shipping (with options for express shipping).</p> <p>I could not go any further without entering my full name, address, and ALL of my credit card in...
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    • Claim
    • Seeking:

    Hiram H vs. Glassesusa.Com

    For:
    • "I just feel ripped off."
    • Customer service runarounds
    • Problem with a product
    Claimant says:<p>On Feburary 28th 2017, i placed and order for RX Glasses.I charged the cost to my Mastercard. my order number is 100711467, i tried the glasses for 2 weeks but my eyes will not adjust to the glasses, my vision for the most part is a blurr. i paid for ogden black frames $78.00 super (1.67 index super thin lenes-V-pro digital free form, scratch re...
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