Complaint History & Business Rating for Capella University

225 South 6th Street, 9th Floor, Minneapolis, Minnesota, 55402, United States.

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What Capella University customers think NEW

Comments and Feedback from Users

  • Commented By:Nina B.
  • Recommended:No
  • On:09-Mar-2021
Nina B. says: Because they did not withdraw me from a course due to my daughters suicide, they charged me 1426.00 and when I told them what they’d done they said I would have to pay it anyway.
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  • Commented By:Kris B.
  • Recommended:No
  • On:23-Apr-2017
Kris B. says: I am in a similar boat, I pass my classes and my comprehensive exam. Was told that I wasn't committing myself in maintaining adequate progress during my quarters. In appealing to learner affairs (which they only correspond with students using email, not a telephone) they indicated that two quarters "demonstrated a pattern of failing to respond effectively. I was suppose to provide evidence that future quarters would "yield different results". Never mind that I had a 3.5 grade point average and that I passed 4 out of the 6 quarters.
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  • Commented By:Ryan R.
  • Recommended:Yes
  • On:10-Jun-2016
Ryan R. says: I would only recommend this college if you can manage yourself. Make sure your 'go to counselor' in HR is on your side and not looking to make bonuses by keeping you in the programs as long as they can. They are just like a car salesperson. Be careful.
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  • Commented By:Darren H.
  • Recommended:No
  • On:15-Mar-2016
Darren H. says: I completed all of my coursework and started my dissertation. It was approved by my mentor and the school. I completed the first three chapters and was given a new mentor. My topic and work was again approved by my new mentor and the school. This mentor also left the school as I waited for committee approval. My new mentor would not approve my work. She said it was more of a General Psychology dissertation rather than an Educational Psychology dissertation. The school kicked me out of the program.
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  • Commented By:Pamela C.
  • Recommended:No
  • On:12-Mar-2016
Pamela C. says: This so called university is just a front for fraud. The suck you in and when you are about to exhaust your federal student loan, then you get no further. I was in the PhD Psychology program, took all couses, achieved a 3.8 GPA. Then took the comp exam, failed once, took another course, score was a tie. Tiebreaker failed me again. I took another course, and was then told I would have to wait to take the exam again. I was then advised to settle for a Master's degree. Then, "wait for it"...I had to take another course just to get the Master's degree. By this time, I was out of money and patience. I took the course, and the Master's and got the hell out. It's taken me over 2 years to get past my disappointment. I've suffered severe depression, and had to see a psychiatrist. I now take three medications for depression and anxiety. Capella University caused me to loose 4 years of my life and $150,000 debt. They will not resolve complaints. I am seeking $500,000 for student loans and mental health issues, all stemming from my experience at Capella.
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Capella University’s Complaint History (14):

14 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    My Claim vs. Capella University

    For:
    • "I just feel ripped off."
    • Bad business practices
    Claimant says:Attended the university for four years in the doctorate program. After completion of all courses, had to take more classes to earn a pass on the comp exam. Never did get a pass. Ended up taking another class just to settle for another Masters degree. Over $100,000 in federal student loans.
    • Claim
    • Seeking:

    My Claim vs. Capella University

    For:
    • "I just feel ripped off."
    • Customer service runarounds
    Claimant says:February, 2002 when I shopped for APA accredited PHD program in clinical psychology, they said that they were planning on pursuing APA and by the time I graduated, they would have APA accreditation and as long as I graduated after the APA, I would be able to sit for licensure in my state. With that information, I applied into Capella University's ...
    • Claim
    • Seeking:

    Capella University

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Problem with a service
    Claimant says:Capella University lured me into semester after semester of attempts at completing a doctoral program. Over and over I was told I had to do "just a few weeks more." Then they would switch committee members and I would have to start at another section. They once changed the program and stated I could not continue in the program I contracted for. ...
    • Claim
    • Seeking:

    Capella University Dispute

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Contract / Agreement dispute
    • Customer service runarounds
    Claimant says:In the year 2011, I started at Capella University in the Global Operations and Supply Chain Managwment DBA program. My progress was interrupted, and I was set up for failure  from the start of the program. My first mentor had apologized and put in writing that she was not a good support. The next mentor was no better. She had delayed telling me ...
    • Claim
    • Seeking:

    My Claim vs. Capella University

    For:
    • "I just feel ripped off."
    • "This feels like a scam to me."
    • Bad business practices
    • Customer service runarounds
    Claimant says:Capella University administratively withdrew me from a PhD program March 2012. I attended Capella since 2008, attaining a 3.8 GPA. In the end, they encouraged me to re-enroll over and over again for three quarters; a year and a half spent for the COMPS Exam phase only,. Thus, they continued exhausting all my students loans funds per quarter, unti...

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