Complaint History & Business Rating for Capella University

225 South 6th Street, 9th Floor, Minneapolis, Minnesota, 55402, United States.

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What Capella University customers think NEW

Comments and Feedback from Users

  • Commented By:Nina B.
  • Recommended:No
  • On:09-Mar-2021
Nina B. says: Because they did not withdraw me from a course due to my daughters suicide, they charged me 1426.00 and when I told them what they’d done they said I would have to pay it anyway.
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  • Commented By:Kris B.
  • Recommended:No
  • On:23-Apr-2017
Kris B. says: I am in a similar boat, I pass my classes and my comprehensive exam. Was told that I wasn't committing myself in maintaining adequate progress during my quarters. In appealing to learner affairs (which they only correspond with students using email, not a telephone) they indicated that two quarters "demonstrated a pattern of failing to respond effectively. I was suppose to provide evidence that future quarters would "yield different results". Never mind that I had a 3.5 grade point average and that I passed 4 out of the 6 quarters.
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  • Commented By:Ryan R.
  • Recommended:Yes
  • On:10-Jun-2016
Ryan R. says: I would only recommend this college if you can manage yourself. Make sure your 'go to counselor' in HR is on your side and not looking to make bonuses by keeping you in the programs as long as they can. They are just like a car salesperson. Be careful.
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  • Commented By:Darren H.
  • Recommended:No
  • On:15-Mar-2016
Darren H. says: I completed all of my coursework and started my dissertation. It was approved by my mentor and the school. I completed the first three chapters and was given a new mentor. My topic and work was again approved by my new mentor and the school. This mentor also left the school as I waited for committee approval. My new mentor would not approve my work. She said it was more of a General Psychology dissertation rather than an Educational Psychology dissertation. The school kicked me out of the program.
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  • Commented By:Pamela C.
  • Recommended:No
  • On:12-Mar-2016
Pamela C. says: This so called university is just a front for fraud. The suck you in and when you are about to exhaust your federal student loan, then you get no further. I was in the PhD Psychology program, took all couses, achieved a 3.8 GPA. Then took the comp exam, failed once, took another course, score was a tie. Tiebreaker failed me again. I took another course, and was then told I would have to wait to take the exam again. I was then advised to settle for a Master's degree. Then, "wait for it"...I had to take another course just to get the Master's degree. By this time, I was out of money and patience. I took the course, and the Master's and got the hell out. It's taken me over 2 years to get past my disappointment. I've suffered severe depression, and had to see a psychiatrist. I now take three medications for depression and anxiety. Capella University caused me to loose 4 years of my life and $150,000 debt. They will not resolve complaints. I am seeking $500,000 for student loans and mental health issues, all stemming from my experience at Capella.
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Capella University’s Complaint History (14):

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