Comments and Feedback from Users
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Commented By:John H.
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Recommended:No
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On:09-May-2016
John H. says:
we had a problem with a tv & had the extra warrenty. The tv cracked less the 3 months and best buy said the warrenty we bought didn't cover it. Their corp. office & managers told us they could't do anything to help us. I called channel 4 news to get some help. And within a week best buy thought they better do the right thing and resolve the problem. We got our money back & they got the broken tv. Thanks to channel 4 news, we got them to do the right thing. If not we would have had to pay for a tv that was useless $1800.00
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Best Buy (Headquarters)’s Complaint History (19):
19 claims are currently posted for public review and comment
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Problem with a product
Claimant says:<p style="text-align: left;">I purchased a laptop with my income tax money i knew nothing about lonovo but the sales person steered us towards the Lenovo G50-45 i had it in the box for about 5 months then i used it a few times but it seemed to always continue to update. my cell phone is quicker to get to the internet so i it down then when i did...
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Bad business practices
- Customer service runarounds
- Problem with a product
Claimant says:WE PURCHASED A HP COMPUTER FROM THEM IN APRIL FOR $1100. TODAY IT WOULDN'T TURN ON AND WE WERE TOLD IT WAS THE HARD DRIVE. THAT IT WOULD TAKE 2-4 WEEKS TO FIX AND THAT WE COULDN'T RETURN IT.
WHO CAN BE DIS-SERVICED WITH OUT A COMPUTER FOR 2-4 WEEKS IN THIS DAY & AGE? IT IS OUR BUSINESS COMPUTER.
WE WERE TOLD WE COULD "PURCHASE" A NEW ONE FROM THEM...
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Problem with a product
Claimant says:My complaint is with Best Buy. On February 8, I purchased an Insignia flat screen television on line. I purchased Insignia 4034 Class 4034, Model: NS-40D420NA16 SKU:1729549, Diag LED 1080p HDTV Black which was $249.99. The television was delivered to me on February 10. I hired a maintenance to set up the television February 15 because I neede...
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- Claim
- Seeking:
Claimant says:I purchased a dryer from Best Buy on April 25, 2015. The dryer was delivered and set up for use. The problem was that the workmen who installed the dryer accidentally up-pluged the deep freezer which had all the frozen foods in it. It was about one week later that we smelled something dead. It was the freezer full of frozen foods.
Update April 6 2...
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Misrepresentation of quality of goods sold
- Unfair or deceptive exchange or refund policies
Claimant says:my boyfriend purchased a HP Envy all in one computer on 12/3/14 for $1,099.00. At the time of purchase he asked to buy the extended warranty which the sales person said he could not do that and would have to call back in 30 days. I did not get the gift til late due do a death in the family--which I can document---so I called today to get the warr...
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