Complaint History & Business Rating for Ashley Furniture Industries & HomeStores (Headquarters)

1 Ashley Way, Arcadia, Wisconsin, 54612-1218, United States.

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Claims vs Ashley Furniture Industries & HomeStores (Headquarters) (7):

Comments and Feedback from Users

  • Commented By:January B.
  • Recommended:No
  • On:23-Jun-2016
January B. says: My complaint with Ashley was resolved after a long arduous effort; It could have been resolved sooner but they chose to drag it out. They found out that I'm no quitter. Their "no return" no refund/exchange" policy is a major problem especially if the customer is spending a great deal of money in the store. I had to go through the corporate office before I obtained a level of professionalism and respect. However, I would recommend Ashley Furniture Home Store to my worst enemy: my nosey, duplicitious next door neighbor.
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Ashley Furniture Industries & HomeStores (Headquarters)’s Complaint History (6):

7 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    My Claim vs. Ashley Furniture

    For:
    • "I just feel ripped off."
    Claimant says:I have dealt with Ashley for several years,the problem that I have with the company is ,they will not grant me an open charge account .I have paid cash up to 3000.00 dollars for their products,but as I indicated they always find a way to deny me credit. As of this date I have a 686 credit score,but I assuming that credit score is not good enough t...
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    • Claim
    • Seeking:

    Ashley Furniture Store-Dispute-#5930851

    For:
    • Customer service runarounds
    • Problem with a product
    • Problem with a service
    Claimant says:PURCHASED LIVINGROOM FURNITURE DECEMBER 2012. POOR WORKMAN SHIP NOTED BEFORE DELIVERY TRUCK LEFT MY RESIDENCE. CALLED ASHLEY FURNITURE TO FIX. REPAIRMAN STATED "THATS THE WAY ITS CONSTRUCTED"... MADE COMPLAINTS TO STORE, WARRANTY DEPT , COMPANY OWNER AND CREDIT CARD COMPANY TO NO AVAIL... MY NEXT STEP WOULD BE TO STOP PAYING CREDIT CARD COMPANY A...
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    • Claim
    • Seeking:

    ashley furniture-Dispute-#1313771

    For:
    • Unfulfilled promises
    Claimant says:On 9/7/2012 We came from North Dakota and bought six thousand dollars of furniture from the Ashley store in Superstition Springs Store in 6233 E Southern Ave Mesa AZ 85210. We only stayed for a week. They only had part of our furniture on hand. this was fine being we were going back to ND and than come back in Oct. But they charged us two delivery ...
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    • Claim
    • Seeking:

    Ashleys Furniture-Dispute-#2027174

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Problem with a product
    Claimant says:I bought a mattress and a bed frame about three weeks ago. When they delivered the bed and mattress I expressed then that the mattress did not fit the frame. The delivery guys called the warehouse and they told me I would have to wait till someone came out and messure it before they could do anything. We slept on the mattress until someone came ...
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    • Claim
    • Seeking:

    Ashley Furniture Store-Dispute-#1457524

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Customer service runarounds
    • Problem with a product
    Claimant says:We bought a chair Jan 18 2012 from Ashley. We paid by debit. We were told we would have the chair in 2 weeks. We were called and picked up the chair Feb 2 2012. We had it home 2 hours and it stopped working. We phone Ashley and they said they knew exactly what was wrong and would send a servie man with the part. When the service man came Feb 8 2012...
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»

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