Claimant says: "I had Cellfina done here a couple of years ago. It ruined the back of my thighs. I have lumped scar tissue and indents on my thighs. Rebecca told me the lumps would eventually go away over time. The lumps still have not gone down. When I purchased the Cellfina Rebecca stated there was a promotion of tightlase for a year for $900 and I had a small area to treat so I purchased. When it was time to get the tightlase I was told that was only a down payment and asked to pay more. I was never told this was a down payment.” ...Show more »

Claimant says: "I had Cellfina done here a couple of years ago. It ruined the back of my thighs. I have lumped scar tissue and indents on my thighs. Rebecca told me the lumps would eventually go away over time. The lumps still have not gone down. When I purchased the Cellfina Rebecca stated there was a promotion of tightlase for a year for $900 and I had a small area to treat so I purchased. When it was time to get the tightlase I was told that was only a down payment and asked to pay more. I was never told this was a down payment. I want a refund of $3,899 since my issue were never resolved, but worsened and I never got my tightlase treatments. It took 3 months for your facility to do the Cellfina treatments and the after care with Rebecca was horrible. She did not give instructions for after care and was completely unprofessional. I never was called to schedule tightlase because the facility was never ready to schedule.*” ...Show less »

Claimant says: "Hi Nune, I never agreed on $2605, I said it???s impossible to pay that money. In addition I asked what was my total taxes and what resolution did you come up with? And thirdly Jennifer lied on the charges and stated that I would end up paying less - you cannot make an assessment without knowing my my budget, total tax liability, & my bank statements - my liabilities, none of that was taken into account. Jennifer needs to be held accountable and sued for constant lying for the past 2 years and not showing me proof of B” ...Show more »

Claimant says: "Hi Nune, I never agreed on $2605, I said it???s impossible to pay that money. In addition I asked what was my total taxes and what resolution did you come up with? And thirdly Jennifer lied on the charges and stated that I would end up paying less - you cannot make an assessment without knowing my my budget, total tax liability, & my bank statements - my liabilities, none of that was taken into account. Jennifer needs to be held accountable and sued for constant lying for the past 2 years and not showing me proof of Book keeping charges twice and scrupulous charges for resolution also twice which she stated that she would reduce it to 5-7K but that was also a lie!!!! in addition the taxes of IRS can only go as 10 years, you???ve put me into more trouble. We are going into 2023 ??? should only go far as 2012 In addition I had refunds from 2009-2012. Why would I owe money??? what kind of screw up did you guys do? I filed bankruptcy in Feb 2012 and I was in compliance w/ IRS & NJ and was getting a refund??? how in the world did you screw up something so simple??? AND you???re telling ???you???d get back to me for NJ resolution??? __________________________________________________ TAX GROUP CENTER IS FIRED!!! You did not do the job that was required you did not represent me and constantly lied and I still have a contract from customer service that I am owed $6K refund for bullshit book keeping that was never done nor shown Jennifer tells me - we are even? WHO TF says we are even??? nope!!! Not over - will file a complaint straight to FTC and their affiliates to investigate into TGC I will hire a new company to show that TGC has not done a great job and did not represent me. Then I will decide whether I should sue or open a huge complaint against Jennifer Shapiro and TGC of whomever represented me - the complaint will obviously go to BBB, FTC, and other agents not to refer your company as you will the screw a large case or a complicated one. Cheers!! Apologies in advance for any grammatical or spelling errors due to using two thumbs ???????????????? to type... Sent from my iPhone Mihir Y P Mobile - 914-646-3212 On Nov 16, 2022, at 1:47 PM, Nune Khatchatryan wrote: ??? Hi Mihir, The 225 is a one time fee for establishing a payment plan. Correct, in March we can reduce it. Nune Khatchatryan Enrolled Agent Tax Group Center 3591 E 3rd Ave Suite 106 Post Falls, ID 83854 P 877.605.7635 ext.254 F 208.715.9543 From: Mihir Patel [mailto:mihir.y.patel@gmail.com] Sent: Wednesday, November 9, 2022 2:02 PM To: Nune Khatchatryan Subject: Mihir Patel - Federal IRS payments of $2605 starting 11/28 Hi Nune I received the packet from IRS - lot of mumbo jumbo - what???s the $225 for processing the payment plan thing about? I???m just gonna start $2605 a month - you said in March you???ll be able to lower it to $16-1800? Cuz that???s too much? I cannit afford $2606 and why is the IRS going back to 2009?image001.jpg image002.jpg image003.jpg image004.jpg image005.jpg Please advise Cheers!! Apologies in advance for any grammatical or spelling errors due to using two thumbs ???????????????? to type... Sent from my iPhone Mihir Y P Mobile - 914-646-3212 On Sep 21, 2021, at 2:22 PM, Nune Khatchatryan wrote: ??? Received, thank you. Mihir, please return the 433 A form with supporting documents that my assistant Michael emailed to you in March. I???ve attached it to this email as well. We are also monitoring for 2015-2017 to get processed by the IRS. Nune Khatchatryan Enrolled Agent Tax Group Center TEMPORARY MAILING ADDRESS: 3591 E 3rd Ave Suite 106 Post Falls, ID 83854 *please do not send anything requiring a signature, as there is no one consistently in the office P 877.605.7635 ext.254 F 818-965-7689 From: Mihir Patel (Mihir U There) [mailto:mihir.y.patel@gmail.com] Sent: Tuesday, September 21, 2021 9:48 AM To: Mihir Patel Cc: Nune Khatchatryan ; Dawnell Carpenter Subject: IRS LETTERS + recall notices - Mihir Patel - 2018-2019 NJ Tax Group Center Hi please confirm - I???m still getting letters from Pioneer collection I thought You took care of this? Sent from my iPhone On Aug 9, 2021, at 12:19 PM, Mihir Patel wrote: ???FYI - the original IRS letters Cheers!! Apologies in advance for any grammatical or spelling errors due to using two thumbs ???????????????? to type... Sent from my iPhone Mihir Y P Mobile - 914-646-3212 Begin forwarded message: From: Mihir Patel Date: July 9, 2021 at 9:07:01 PM EDT To: Dawnell Carpenter Cc: Ellena Krishtall , Kayla Lari Subject: Re: Mihir Patel - 2018-2019 NJ Tax Group Center ???How come you guys are not answering again - I just Got a bill from IRS for 2018-19-21 they are asking for over $14K I thought You said their was a resolution sent and accepted - I need To see this paperwork so I can Send it to IRS Somebody is lying here - it???s the IRS playing games or somewhere between November of 2020 and May 2021 the work wasn???t done I paid You guys over 12K so I dont Receive these type of letters and collections I will Call tomorrow and again on Monday IRS is stating that if they don???t get the payment of $14K by 7/15 there will be over 50% interest charge - what kind of highway robbery is this? Either you guys did the work or didn???t - this is making me nervous - in addition you never sent me the resolution that you filed nor if the IRS accepted - regardless that was your job - I have Been kept in the dark and I have Been lenient with your team - Cheers!! Apologies in advance for any grammatical or spelling errors due to using two thumbs ???????????????? to type... Sent from my iPhone Mihir Y P Mobile - 914-646-3212 On Jul 2, 2021, at 5:15 PM, Mihir Patel wrote: ???Hi Dawnell I received Two notices from state of NJ for late filings and interests for 2018-2019 - I thought This was taken care of - please respond ASAP Cheers!! Apologies in advance for any grammatical or spelling errors due to using two thumbs ???????????????? to type... Sent from my iPhone Mihir Y P Mobile - 914-646-3212 On Mar 29, 2021, at 7:43 PM, Mihir Patel wrote: ???Hi Guys I have Not received Mail from USPS - I thought I???d have it by now - I understand USPS is all screwed up. So it???s a waiting game - unless you email me the package via email to mihir.y.patel@gmail.com then I can Print and review and send back any discrepancies Please advise Cheers!! Apologies in advance for any grammatical or spelling errors due to using two thumbs ???????????????? to type... Sent from my iPhone Mihir Y P Mobile - 914-646-3212 On Mar 16, 2021, at 7:46 PM, Mihir Patel wrote: ???I asked Only for Partnership that started in June 2019 - I have Sent all the info - I???m claiming all for 2019-20 - all losses This is ridiculous you???re asking me 3 months later - I made That clear - there is pay I took for 1099 and NO deductions were made - where is Sole - obviously the paper work and initial conversation was for Partnership - in the past I did 1099 but we???re short term contract work I need That 1095 for my mortgage - Your company got paid - Looks like a lot of unnecessary noise - talking - paperwork but I have seen NOTHING concrete results Once of your accountants or Tax Attorney was supposed to write to PIONEER and stop the collection - I got Another collection document WHAT THE HELL is going on? You want your money - but I have Seen no work Stop asking the same questions - get your stuff prepared - then ask at once by a SPOC - Single point of contact - not multiple ppl. Nothing is getting done other than the same repeat - you guys are Tax attorney and Accoubtants - get my 1095 or that health insurance for that missing year obviously I had Something or nothing - if I did Not have a job that year the 1095-B is missing not gonna pay for something I didn???t have - you guys are the expert - I paid you to fix this - not end up paying for fines and taxes and fees We are not going to have this conversation again until I see Some results!!! Let me see if I am The first customer to complain - this is not a good look on you nor your team - I???ve received so many calls in the past by different ppl Cheers!! Apologies in advance for any grammatical or spelling errors due to using two thumbs ???????????????? to type... Sent from my iPhone Mihir Y P Mobile - 914-646-3212 On Mar 16, 2021, at 5:13 PM, Dawnell Carpenter wrote: ??? After inquiring with the preparer she stated that there are a few things that need to be addressed: 1. Was the business return filed for the 2017- 2019 tax year? we are only contracted for the personal tax preparation and the preparer stated that on the 2019 tax Organizer you put that there was a partnership and LLC there are deductions for that 2019 year. so we are in need of clarification 2. On the 2018 there is 1099 misc income but there are no deductions made. 3. For both years the there is a name of business mentioned but no clarification 4. Are you a sole proprietor for these years? I added both my manager and the preparer in on the email so we are all on the same page and she will know how to proceed with what she has or if we are in need of additional information Thank you Dawnell From: Mihir Patel [mailto:mihir.y.patel@gmail.com] Sent: Tuesday, March 16, 2021 9:16 AM To: Dawnell Carpenter Subject: Re: Tax Group Center Hi Dawnell, Why am I still receiving collection from pioneer tax collection, why am I getting Calls from different accountants, you guys have been paid over 8K and this is the type of service I???m getting? I dont Understand this... You guys keep asking for the same info that has been mailed, faxed, emailed - I dont Understand why the bad organization - I also waiting on the Tax returns for the last two years that I would Need to provide for my home loan closing coming up in 2 weeks... Why is this? I didnt Pay all this money for this debacle - I expected Waaaaaaaay better service than this - this is unacceptable What is your resolution? Cheers!! Apologies in advance for any grammatical or spelling errors due to using two thumbs ???????????????? to type... Sent from my iPhone Mihir Y P Mobile - 914-646-3212 On Feb 24, 2021, at 1:06 PM, Mihir Patel wrote: ???Sure separate the tax years thanks - I still Sent out another email Cheers!! Apologies in advance for any grammatical or spelling errors due to using two thumbs ???????????????? to type... Sent from my iPhone Mihir Y P Mobile - 914-646-3212 On Feb 24, 2021, at 12:58 PM, Dawnell Carpenter wrote: ??? So this is what I am going to do???. To prevent having to amend the 2017 if later you get the 1095 I am just going to separate the tax years and have your 2018 and 2019 in for a final review and request it be completed quick because of the home loan situation. The 2015-2017 and the 2020 for the LLC will still be needed and we will go from there. Does this sound like it will work better? Having to amend the 17 return may be a hassle in and of itself so that is my suggestion please let me know your thoughts on still trying to gather the form 1095 for the 2017 tax year. Thank you Dawnell From: Mihir Patel [mailto:mihir.y.patel@gmail.com] Sent: Wednesday, February 24, 2021 9:53 AM To: Dawnell Carpenter Subject: Re: Tax Group Center Proceed without it - I will Contact you or IRS when the time comes - apparently it???s hard to Coquito such info - been calling and sent out several emails with no luck in response Cheers!! Apologies in advance for any grammatical or spelling errors due to using two thumbs ???????????????? to type... Sent from my iPhone Mihir Y P Mobile - 914-646-3212 On Feb 24, 2021, at 12:50 PM, Dawnell Carpenter wrote: ??? I have saved your email to your file although I am not fully understanding as to how you would like to proceed? are you still wanting to wait for the form or are you wanting to proceed without it? Dawnell From: Mihir Patel [mailto:mihir.y.patel@gmail.com] Sent: Wednesday, February 24, 2021 9:37 AM To: Dawnell Carpenter Subject: Re: Tax Group Center Hi I called NJhealthcare marketplace they stated they don???t have a record for it and Aetna stated it should have come from NJ marketplace - it???s funny they have records of 2016, 2017 and 2018 only. So I???m confused. I know I had It Aetna Medicaid for those 3 years kindly put the explanation in for 2017 it???s impossible to skip that year That also includes resolution - I have One more payment - I should Be paid Cheers!! Apologies in advance for any grammatical or spelling errors due to using two thumbs ???????????????? to type... Sent from my iPhone Mihir Y P Mobile - 914-646-3212 On Feb 24, 2021, at 12:14 PM, Dawnell Carpenter wrote: ??? Ok not a problem Thank you J Dawnell From: Mihir Patel [mailto:mihir.y.patel@gmail.com] Sent: Wednesday, February 24, 2021 9:09 AM To: Dawnell Carpenter Subject: Re: Tax Group Center Hi please wait for the 2017 health form 1095 kindly Cheers!! Apologies in advance for any grammatical or spelling errors due to using two thumbs ???????????????? to type... Sent from my iPhone Mihir Y P Mobile - 914-646-3212 On Feb 24, 2021, at 12:07 PM, Dawnell Carpenter wrote: ??? So without the form 1095 for proof of health insurance for the 2017 tax year we can proceed but there may be a fee from the IRS for not showing it and we don???t want you to get charged for something that you had. So it is possible at your request to proceed without the form if you request us to but if youd rather wait for it to have that proof we will wit to proceed with the tax preparations of the 2015-2019 tax years. this being said and the form 1095 being the final thing we need if you would like I can have your file in for a final review with the request of a rush status but know that there may be a charge for not showing the proof. Please let me know how you would like to proceed. Once the returns are prepared the 2018 & 2019 will be e-filed and the 2015-2017 will be prepared and mailed to you for signature and for you to mail out to the state and IRS. Thank you Dawnell From: Mihir Patel [mailto:mihir.y.patel@gmail.com] Sent: Wednesday, February 24, 2021 8:50 AM To: Dawnell Carpenter Cc: mihirqa@hotmail.com Subject: Re: Tax Group Center I need Some kind of IRS prepped files for 2018-2020, I???m planning on buying a house and my closing is soon ????. Would it be possible to provide such documents? Cheers!! Apologies in advance for any grammatical or spelling errors due to using two thumbs ???????????????? to type... Sent from my iPhone Mihir Y P Mobile - 914-646-3212 On Feb 24, 2021, at 11:24 AM, Dawnell Carpenter wrote: ??? Yes the 2016 Tax Organizer is accounted for so once the 2017 1095 we will be able to proceed with the 2015-2019 tax preparations. Please let me know if you have any further questions Dawnell From: Mihir Patel [mailto:mihir.y.patel@gmail.com] Sent: Tuesday, February 23, 2021 7:45 AM To: Dawnell Carpenter Cc: mihirqa@hotmail.com Subject: Re: Tax Group Center Hi, Please refer to the last email - the only Document you need is the healthcare proof whom I called my Old Medicare health ins co; Aetna, to send me that proof Cheers!! Apologies in advance for any grammatical or spelling errors due to using two thumbs ???????????????? to type... Sent from my iPhone Mihir Y P Mobile - 914-646-3212 On Feb 23, 2021, at 9:45 AM, Dawnell Carpenter wrote: ??? RE: Tax Preparation Statement: 2nd Document Request Letter. Client ID #: C-2020-514R Dear Mifir In order to accurately complete your Personal/Business Tax Return our offices need important financial information from you. You were previously mailed a Tax Organizer Worksheet that was to be filled out and returned to our offices for processing. We also requested the return of other documentation listed below. Please provide the following documents; they are mandatory for the completion of your applicable tax return(s). 1. 2016 Tax Organizer(s) Please N/A any areas that do not apply and send back all pages. 2. 2017- 1095 A, B and/or C: Proof of health insurance- If applicable Please return the Tax Organizer(s) and the above applicable information to our offices within 15 DAYS from the date of this letter to avoid suspension on March 24, 2021. If you need additional time or have any questions please do not hesitate to contact us at (877) 605-7635. Please be advised that we cannot resolve your tax liabilities with the IRS/State until you are in full compliance and current with your tax withholdings. Compliance means you must file all unfilled tax returns and current means you must have enough taxes withheld in the current year so you do not incur new liabilities at the end of the year. *Please note you can email, or fax directly to me at 1-818-965-7188 or if you choose to mail your documents please do NOT require signature as we are all working remotely and our management staff will be in twice a week to scan and email us the documents that come via mail* Sincerely, Tax Preparation Department Dawnell Carpenter Tax Preparation Specialist 3591 E 3rd Ave Suite 106 Post Falls ID 83854 P 877.605.7635 ext.329 F 818-965-7188 E dcarpenter@taxgroupcenter.com I www.taxgroupcenter.com*” ...Show less »

Claimant says: "Me and sim took a flight on June 25 from Atlanta georgia to Fort Lauderdale florida. I purchased tickets for the both us to board the plane. My son is four years old and I traveled with his birth certificate for proof. Upon boarding and getting seated I had to remove my son out of his seat because a young man stated the seat belonged to him. So initially I sat my son next to me in between me and the young man and put the seat belt on my son only because it could not fit around the both of us. So my entire flight was sca” ...Show more »

Claimant says: "Me and sim took a flight on June 25 from Atlanta georgia to Fort Lauderdale florida. I purchased tickets for the both us to board the plane. My son is four years old and I traveled with his birth certificate for proof. Upon boarding and getting seated I had to remove my son out of his seat because a young man stated the seat belonged to him. So initially I sat my son next to me in between me and the young man and put the seat belt on my son only because it could not fit around the both of us. So my entire flight was scary but being a mommy I couldn???t show fear and scare my baby. I had no seat belt on. I was so afraid and my son was not properly restrained. After a while I sat him on my lap and tried to fit us in the seat belt which I couldn???t it hurt so bad it was cutting in my side so I took it off. Laws and regulations were deliberately disregarded and broken and no accommodations offered I had to call for almost a week to get my sons ticket refunded and my ticket they didn???t even bother. This is a direct slap in the face to all consumers this airline only has one concern which is money. Not safety not satisfaction money only.*” ...Show less »

Claimant says: "Our home is 11 years old, we are the third owners. We moved in to this place with no one telling us the hidden repairs that were hiding just out of our site when we looked at it. We???ve had to screw down the siding as it was coming off in a lot of places. We re-caulked and painted it as the paint was almost gone already. A year living in a marlette home we started to notice a lot of roofing shingles lifting up which didn???t seem normal but I???m also not a roofer. Another year went by and had a decent wind storm” ...Show more »

Claimant says: "Our home is 11 years old, we are the third owners. We moved in to this place with no one telling us the hidden repairs that were hiding just out of our site when we looked at it. We???ve had to screw down the siding as it was coming off in a lot of places. We re-caulked and painted it as the paint was almost gone already. A year living in a marlette home we started to notice a lot of roofing shingles lifting up which didn???t seem normal but I???m also not a roofer. Another year went by and had a decent wind storm come through and knocked off about 10 sections of roofing with one push of a wind. Our garage shelters our home from the wind we get here and it didn???t loose any shingles. We had two different contractors come out and tell us the the same thing that the roof was not installed right and was installed with the wrong material. They used craft paper not underlayment, then they used staples to hold shingles down not the typical nails you use to hold it down with. Our back door was leaking pretty severely but I got that fixed with no moisture coming in now. The light switches in house when turning on and off would make a hissing or buzzing sound. I didn???t know if it was the the way they connected wires or if it was the light switch itself so I just redid all of them to a higher quality then they had installed them. When you open up a gang box wether on an exterior Or interior wall there???s a huge draft and in the winter time you can feel the wind blowing right into the house which tells me they did a very poor job insulating this home. When you buy a house you take a gamble on knowing how well it was built. I would think modular homes since they have to go through all the hoops just like a stick built would have to be quality checked to make sure it???s done right and up to code. This house shows me that there???s a problem with the people who should be doing there Jobs as building code inforcment. Not All but some as I???m in the construction field myself, they can easily get complacent and sign off on homes and there not even checking them like they should. Some of them don???t even know there codes or what there even looking at. I know there???s alot of them out there doing there job right also and I???m not talking about those ones. But I???ve witnessed first hand the lack of knowledge and care for there job and it shows in my home and how poor practices were not caught and dealt with.*” ...Show less »

Claimant says: "Progressive Insurance / Jennifer Gross 600 Kellwood Pkwy Ste 100 Chesterfield MO 63017-5800 On August 23rd 2021 https:/.truvideo.com/v/oglI9IEl?s=dKXH6v+i3cRi996OUfKSy9hDoAau+rPa That is footage from Suntrup Hyundai. I received that footage before Jennifer gross decided no on my claim which I've paid 500 a month for comprehensive Collision in roadside assistance. Jiffy Lube installed O2 sensors in my car 2012 Hyundai Genesis 5.0 and demons did bad enough to where it wouldn't start. Come to find out that they weren't” ...Show more »

Claimant says: "Progressive Insurance / Jennifer Gross 600 Kellwood Pkwy Ste 100 Chesterfield MO 63017-5800 On August 23rd 2021 https:/.truvideo.com/v/oglI9IEl?s=dKXH6v+i3cRi996OUfKSy9hDoAau+rPa That is footage from Suntrup Hyundai. I received that footage before Jennifer gross decided no on my claim which I've paid 500 a month for comprehensive Collision in roadside assistance. Jiffy Lube installed O2 sensors in my car 2012 Hyundai Genesis 5.0 and demons did bad enough to where it wouldn't start. Come to find out that they weren't even supposed to be doing a 02 replacements and it was after hours in Bay to a Jiffy Lube Live at 7210 Watson. Jennifer groh's never look at the videos or even saw this video because I just received it. Never offered me a rental car or any help whatsoever. She sent me a $3,000 premium raise.*” ...Show less »