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My complaint against Dominion Virginia Power.

Plaintiff
In 2014 Dominion Virginia Power charged me over $3,000 in light bills that occurred from a faulty rusty water filled damaged meter attached to the property. I was in the property only one month and my first bill was nearly $700. The bills continued to escalate higher and higher while in investigation. I contacted Dominion and asked when was the last time they read the meter at that property because I felt something was wrong. The consultant office representative stated that they had not actually come out to that property in years. I then requested that they send out a technician to check the meter. I also asked others in the neighborhood and they said that their bills were not that high. I also saw dominion power trucks working on lines across the street for weeks. The technician did come out to the property. He was a witness to see the meter dome was filled with water and the water had rust in it and the meter was rusty. The meter inside the dome was not moving and stuck on one setting. The technician even said that it could have caused shock on touching or even death. He put on a protective suit as he removed the meter from the back of the house. The bills started declining after this removal but I feared using the power much after the change. Another reason was how Dominion threatened me to pay those bills for something I feel was not my fault. It was a hardship for me and I had to take out a loan and put in debt because they said I would never be able to get power again until I pay a very large amount of money to get power back if I got it turned off. This was very stressful on me and caused issues with my landlord. Dominion claimed it was the landlord and property manager's issue and not their problem. I do not trust or believe them because the landlord does not have a meter to hook up to a house.
vs.
Respondent

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    • [-][+]My resolution
    • 2 years ago
    Anthony P. (Neutral)
    I had something like this happen to me before they need to pay you back every single dime.
      • [-][+]My resolution
      • 3 years ago
      Cynthia A. (Advocate for Plaintiff)
      Perhaps you could check with neighbors who might have similar electrical usage as you and settle for a refund of the difference between their bills for that time period and the $3000 you paid.
        • [-][+]My resolution – Plaintiff
        • 3 years ago
        J B. (Plaintiff-unverified)
        My suggestion for reasonable resolution is to refund of the $3,000 I paid out during that time frame. I feel I should not have been charged for that time frame because it was not my fault that the meter was rusty and damaged. Why did I have to pay for it. I would like to know if a new power company is coming to this area. I fear moving into a house because I don't want to start paying to then again. I don't owe them but I am living with family or looking at moving to a place that includes utilities to avoid dealing with then again.
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        PeopleClaim is a pre-litigation negotiation platform that allows parties to combine claims against counterparties in order to negotiate group or individual settlements that avoid litigation, increase recovery amounts, and settle cases more constructively. The process does not requre a lawyer or legal representation and does not carry the force of law. Read more...
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