Claimant says: "The New Colonies Apartmens has totally disregarded the Illinois statute 965 ILCS 710 Security Return Act. In 2015 I co-signed on an apartment for my parents. At the time I put a down payment of $500. In 2019, we paid all outstanding rent and gave a notice. I even supplied the office with a letter and check. The letter stated that we were vacating the property and to please forward my security deposit and interest to stated address.  It has been a year and I still have not received my security deposit. In Illinois, ” ...Show more »

Claimant says: "The New Colonies Apartmens has totally disregarded the Illinois statute 965 ILCS 710 Security Return Act. In 2015 I co-signed on an apartment for my parents. At the time I put a down payment of $500. In 2019, we paid all outstanding rent and gave a notice. I even supplied the office with a letter and check. The letter stated that we were vacating the property and to please forward my security deposit and interest to stated address.  It has been a year and I still have not received my security deposit. In Illinois, since The New Colonies has more than 25 rental units, they are required to pay interest to any tenant that was not in default of the lease. We were not in default. In addition, in the state of Illinois, because New Colonies owns more than 25 units in their complex, it requires them to pay interest on security deposits to tenants whenever the deposit is retained by the landlord for six or more months. It has been way over that, as mentioned earlier it has been over a year. The accrued interest MUST be paid out to tenants annually, within 30 days of each 12- month rental period.  This was never done.  There was natural wear to the apartment and when we vacated, we cleaned everything the best of our ability. They never painted so we couldn't do anything about that. We never received a notice as to why they were not returning the security deposit. In fact, I called several times, and left numerous messages, they simply ignored my requests for a call back. Instead they kept the security deposit without any explanation. In the state of Illinois they are required to return security deposits less cost for cleaning or repairs no later than 30 days after a tenant moves out, if that was the reason, in the state of Illinois we were to be notified 30 days after we moved out with an itemized, written list of deductions. Again, no letter or return call.  The still had time to rectify, and provide a letter if exceeded 30 days after we vacated the property to repair any damages (which there weren’t). They failed to provide a written statement to us (tenants) (within 30 days of having vacated the unit) which could have stated their intention to make deductions for damages and remit any balance to the tenant within a further 30 days. In addition, they were supposed to provide us (tenants) with a copy of the receipt(s) for repairs to our (tenants) former residence. I would like to settle this without going to court. In the state of Illinois, landlords who fail to adhere to these guidelines risk being ordered by the state to return a tenant’s full deposit amount, along with any associated legal fees. I have tried numerous times to contact them, and all my messages were simply ignored. I even called the call center to connect me with some live and it was always the same story, they were not in or “out showing properties”. I hope to get this resolved or I will be seeking legal counsel.*” ...Show less »

Claimant says: "My name is Nora Ventura, my husband and myself were looking for work, so my husband found a page in Facebook for a company called, New Life Landscape & Tree Service, . My husband spoke to a Dan Pollard and arranged that he would pay my husband 120.00 for a days work and to pay me 100.00 for a days work. We went to work on Thursday 6/21/2018 from 8 am to 9 pm at night, we did not get home until 10:30 ish that night because we live in Cedartown , Ga so we have an hour drive back and forth from there. On 6/22/2018 half day” ...Show more »

Claimant says: "My name is Nora Ventura, my husband and myself were looking for work, so my husband found a page in Facebook for a company called, New Life Landscape & Tree Service, . My husband spoke to a Dan Pollard and arranged that he would pay my husband 120.00 for a days work and to pay me 100.00 for a days work. We went to work on Thursday 6/21/2018 from 8 am to 9 pm at night, we did not get home until 10:30 ish that night because we live in Cedartown , Ga so we have an hour drive back and forth from there. On 6/22/2018 half day on the 22nd of Jun. We decided to stop working because he was being rude and critical and was being unreasonable with the amount of work and pace of work he wanted. He was rushing us and had no water or anything for us to drink out in the heat. After we asked him to take us back to our vehicle he took his time and was still trying to make us work but we didn't so he finally took us back to our vehicle that was located on Glade Rd. or Old Cherokee Rd. at a Kangaroo Express gas station next to a storage where he keeps his equipment. The Office, address is ,5265 Glade Rd SE Acworth,Ga 30102, (don't know if this is his home address or where this is located), but that's the address he gave us. The address for his storage is, 5405 Glade Rd. Acworth,Ga.30102, however we worked one day from sun up to sundown and the next day half day and when we tried to get paid our calls and text went unanswered. We are not the first people that he has done this to he preys on the homeless and people that are on drugs that hang out there at the gas station and live under the bridge and in the woods. We have his number it is 7063079174 he has many sites or pages on Facebook where he advertises his so called company that can not be found anywhere also there was also another young man working with us on 6/22/2018 and he owes him half days worth of work. He also had a woman by the name of Tonia that is supposed to be his secretary or assistant and her son P.J. also working for him out there, not to mention how he boasted about how he has sexual relations with this woman whenever he wants and how they are not in a relationship. I do believe that that this woman and her son have learning disabilities or mental problems. We were out there in the heat while he sat in his truck in the AC. I think the lady told me her son is 18 yrs old but he looked to be around maybe 15 or 16 yrs old anyway he owes us 330.00 for both days and he owes,( David Velasques thats the guy that was working with us )he owes him 50.00 I hope he doesn't get away with this we have phone call logs on our phone and text as proof of us working for him. Thank you , Sincerely Nora and Sebastian Ventura*” ...Show less »

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Claimant says: "I took my 2004 Rv to Camping word for repair in New Branfuels Texas. It had water damage inside from a leak and the front molding had come loose from the decay. The service advisor gave me a price to repair the whole top for a price of $ 4600.00 I told him that that was not in my budget but the whole roof dd not need reparing just 1quarte of it and ply-wood sheeting come in 4x8 sheeting and tha's all i need repaired. I had 2500 dollars to work with. He told me he would needto wait for the estamotor who 2ould return” ...Show more »

Claimant says: "I took my 2004 Rv to Camping word for repair in New Branfuels Texas. It had water damage inside from a leak and the front molding had come loose from the decay. The service advisor gave me a price to repair the whole top for a price of $ 4600.00 I told him that that was not in my budget but the whole roof dd not need reparing just 1quarte of it and ply-wood sheeting come in 4x8 sheeting and tha's all i need repaired. I had 2500 dollars to work with. He told me he would needto wait for the estamotor who 2ould return on MONDAY. He called me back and said the could repair it with in that price marging. Well the repaired it an left all the rotten wood in my closet on the floor and left a hole in the wall from the metal bending over to crack and tear the interior. When iasked him abot leaving the hole in my wall he said that was the result of the repar and walked off. The next day saturday the rain came nd I still had the leaking roof and had to repair it with self leving caulking my self . the top of the roof still had a hole in the side and it never recieved ang puddy between the moulding like you do windows glasses. Very poor job and service. After getting back to the storage I related my experience to the owner and he told me he wished he knew that I was going to camping word for they have ripped him off as well along with alot more of other costomers The repair work never should have cost 2500 dollars for a 1/4 sheet of plywood and then sealed up with a rubber mat.Especially when you  still have the same water leaking problem That I had to fix during a rain storm the following day. After a 1 week stay it could not have went through a check out that the service advisor said he had completed it and it meet his Q/C requirements to be delivered.  *” ...Show less »

Claimant says: "I have been to several office visits and on every bill it shows a section for a smoking session. They are charging me $25.00 on each time this was billed. They billed that because they asked if I smoked. Which I dont consider that a smoking session. On the day I went and asked for help to quit smoking, there was not a smoking session billed. I called my insurance company to have this fixed on the billing. It had got the bill fixed back in November of 2016 but when I got my next bill it was right back on the invoice. I c” ...Show more »

Claimant says: "I have been to several office visits and on every bill it shows a section for a smoking session. They are charging me $25.00 on each time this was billed. They billed that because they asked if I smoked. Which I dont consider that a smoking session. On the day I went and asked for help to quit smoking, there was not a smoking session billed. I called my insurance company to have this fixed on the billing. It had got the bill fixed back in November of 2016 but when I got my next bill it was right back on the invoice. I called them to try and resolve this issue and they told me because they asked if I smoke it was considered a smoking session. I dont agree with this. That is why I am making a complaint.*” ...Show less »