Claimant says: "Credit One Bank deals me fits with crummy relations as to me a client. They do not allow all of payment I send them to be applied to my account-credit card, though it is more than minimum. They hold the check till it is ''late,'' and pretend I got it there late. They say it takes 10 days to go through their system, 10 days to connect with my bank. 10 days to complete each step, each time to push 3 or 4 buttons?? They add to my account charges/excuses I did not authorize, and bill me. I send them hundred” ...Show more »

Claimant says: "Credit One Bank deals me fits with crummy relations as to me a client. They do not allow all of payment I send them to be applied to my account-credit card, though it is more than minimum. They hold the check till it is ''late,'' and pretend I got it there late. They say it takes 10 days to go through their system, 10 days to connect with my bank. 10 days to complete each step, each time to push 3 or 4 buttons?? They add to my account charges/excuses I did not authorize, and bill me. I send them hundreds of dollars the last three months, and the amount total owed goes HIGHER ! though I have not charged anything. I started around $1700 + now it is over $2000! without me charging, or being late, except for the games they play. I can not call and talk to them about it since generally they play dreary miserable music, insisting ''your call is important to us.'' Recently I did get through and tried to talk with somebody with foreign accent, since those people work cheap. She wanted a long biography of name, zip code etc and I am sure it was right in front of her. She said to put me on hold, and after a few minutes I hung since she was not coming back. Total owed them should be about $1400+. Please help me, or tell me who will. It is hard to play even with them, a little as a customer and a big bozo credit card firm. cell 571/521-9861 Thank you for any cooperation.*” ...Show less »

Claimant says: "This complaint is about Credit One Bank. They haven't sent me a monthly statement in 7 months. They keep telling me that they are sending my statement to a lawyer that I know nothing about. I have been disputing and disputing with them about this issue. They keep looking over what I say to them and keep telling me to write them a letter. I keep telling them this lawyer is not representing me. I have written them 2 letters. And I am not writing them any more letters. This is not the issue. They are angry with me because ” ...Show more »

Claimant says: "This complaint is about Credit One Bank. They haven't sent me a monthly statement in 7 months. They keep telling me that they are sending my statement to a lawyer that I know nothing about. I have been disputing and disputing with them about this issue. They keep looking over what I say to them and keep telling me to write them a letter. I keep telling them this lawyer is not representing me. I have written them 2 letters. And I am not writing them any more letters. This is not the issue. They are angry with me because I closed my account with them. I had no other choice or, to let them keep ripping me off. They keep adding late charges to my account and my payments are never late. They are ignoring what I say to them about not knowing this lawyer and looking over the letters I write to them. I want somebody to help me resolve the problem that I'm having with them. Because if they are adding all kind of charges to my account and saying that they are not receiving my monthly payments. They are going to be looking down the barrel of lawsuit. I send them my monthly payments right on without them sending me my statements. They are some nasty low down dirty people and I am tied of them playing games with me. They don't appreciate good customers. They want to rip them off. I am trying to do this the right way by starting from the bottom before going to the top. If you cannot help me resolve the problem I'm having with them. Please don't hesitate to let me know. because it is always more than one way to skin a cat. I just can't deal with crooked people when I am trying to do right by them. They took my balances from their automated system and fixed it so that it goes directly to a representative. When I ask them for the balance of my account. They tell me they can't give me any information because of this fake lawyer they are using and it's confidential. There is no lawyer involved. It is some of their crooked games they are playing with me. Thank you kindly for your support. If they keep doing the things that they are doing they are going to lose all their customers. It's just as easy to do right is, it is to do wrong. My belief is that everybody should know that. I keep records of all my business transactions and every money order stub I send them and if you would looked at them. You can see that none of them are late. My due date is on the 16th of each month. They started upping the minimum payments on my account and this card I tried to use as less as possible. Because I had problems with them in the past by charging late charges to my account from no reason. I also want them to bring my balance current because they are over charging me. Sincerely,*” ...Show less »

Claimant says: "Trying to close account since April 3, 2015. They opened new account in my name with no approval. We have been trying to close with no success. There is a $41 credit balance due us.”