Complaint History & Business Rating for Through the Country Door

United States.

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What Through the Country Door customers think NEW

Claims vs Through the Country Door (1):

Comments and Feedback from Users

  • Commented By:Anthony W.
  • Recommended:No
  • On:28-Nov-2017
Anthony W. says: Items ordered did not arrive, and a lesser priced item put into the box. Even the bill of lading had our item listed, but they put the wrong item in the box. Then calling the customer support person, they could not credit my credit card because their system wasn't set up for that. This is the second time this has happened. They said the item was no longer available. We are not ordering from them ever again.
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  • Commented By:Susan D.
  • Recommended:No
  • On:05-Apr-2016
Susan D. says: I applied for their credit card as part of the ordering process. They put my limit at $200 below my purchase, which they sent, so now I am $200 over my credit limit. Don't know if I will be subject to an overdraft fee, can't get anyone to pick up the phone, and I've waiting for 57 minutes now. How the heck can I return these items if no one will answer my call?
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Through the Country Door’s Complaint History (1):

1 claim is currently posted for public review and comment :

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