Public Negotiation

PeopleClaim public mediations with co-plaintiffs are similar to class actions except they're resolved with the help of our community of conflict resolution professionals.

Public mediations with co-plaintiffs may be resolved globally — one offer to all parties — or individually via party-to-party negotiation with each separate claim.

While the goal is to help you find the shortest distance between a problem and its resolution, unresolved public mediations may be referred for formal legal represenatation and class action.

Community-negotiated settlement
Recover damages online
See if you qualify

Macbook Pro 2011 Graphics Card Death

I purchased a early 2011 Macbook Pro from Apple. In 2013 I started receiving graphical artifacts on the screen intermittently. Shortly after the graphics processing card from ATI stopped working. I spoke with Apple after seeing many other reports of users experiencing the same issue right around the same time I was. They offered a $450 replacement charge of the motherboard which includes the graphics unit. However, many users has had the exact same replacement and the issue re-occurred. Two years later there are now thousands and thousands of reports of the exact same issue. Apple has shipped a defective product and has done nothing to fix it. Hundreds of thousands of others spent $2500 on a defective computer.

Apple Support Thread with over 10,000 comments: Petition with 38,000 supporters as of 2/9/15:
Tim Cook at Apple Computer

If you're a named party in this case you're invited to add an opening statement.

In the absence of a statement from named party(s), PeopleClaim may assign an advocate to provide an opening statement and represent their interests.

Sort by:
    • [-][+]My resolution
    • 12 Points
    • 10 years ago
    Shaneisha W. (Neutral)
    After doing some brief research, it appears that Apple has a "MacBook Pro Repair Extension Program for Video Issues" (see: ). There are thousands of reports, however, this program does not end until, and as stated by the website, "February 27, 2016 or three years from its original date of sale, whichever provides longer coverage for you". Apple is also trying to reach out to and reimburse those who paid for the repairs out of pocket.
      • [-][+]My resolution
      • 10 years ago
      Brian W. (Neutral)
      Well, it looks like Apple has addressed this problem. This was announced about three weeks ago, and the Apple site ( was current as of February 27. Apparently the repair is free and previous repairs are being reimbursed. I'll be curious to hear if this fixes the problem.
        • [-][+]My resolution
        • 10 years ago
        J K. (Neutral)
        With that many complaints a group should form and alert their state attorney generals. And make this trial very very public to all apple company employees.
          • [-][+]My resolution
          • 10 years ago
          Jon A. (Neutral)
          I'm in the same boat. I payed $430 for a logic board replacement on a two year old computer (no apple care) and about six months later the problem reoccured. Apple told me I had no recourse but to purchase another motherboard replacement. Two and a half years, $3000 spent and a non-working computer. Apple needs to offer a replacement for us.
            • [-][+]My resolution
            • 10 years ago
            Tony G. (Neutral)
            My resolution is simple , find the true cause of this problem and fix it it for the loyal Apple customers. The current official Apple resolution does not work. People that are not under Apple care are told to pay $300- $600 for a logic board replacement. Some have attempted this but the problem reoccurs 3 and 4 times. It is obvious that the replacement strategy is not a true fix. I suggest this problem should be reviewed by senior Apple technicians and an appropriate resolution offered.

              • [-][+]My resolution – Plaintiff
              • 10 years ago
              Tihomir L. (Plaintiff-unverified)
              Apple shipped a defective product and needs to provide replacement computers. A motherboard replacement is a temporary fix and the issue will reoccur.
              Start a timeline for this case

              Suggest an event.

              PeopleClaim is a pre-litigation negotiation platform that allows parties to combine claims against counterparties in order to negotiate group or individual settlements that avoid litigation, increase recovery amounts, and settle cases more constructively. The process does not requre a lawyer or legal representation and does not carry the force of law. Read more...
              How public mediation works

              Lead plaintiff opens case

              Join a case or start your own.
              Any type. Large or small.

              Case grows as others join

              Get the power of numbers.
              Bigger is better.

              Public helps negotiate fair resolution

              Legal and industry pros, consumer advocates, and others help find the best resolution.

              Respondent settles

              Join a group settlement or negotiate peer-to-peer.

              Unresolved cases escalate

              Connect with top lawyers and negotiatiors if you need more help.

              Why join this case?
              • Recover damages
              • Increase negotiating leverage
              • Keep more of your settlement
              • Fast and simple
              Get help from our experts.
              Invite up to three members of our resolution community to help get your dispute resolved.

              Join our justice community to help people who need your advice and services.

              Join now
              © reserved by PeopleClaim

              Important: PeopleClaim is a public dispute resolution system providing claim filing and online "trials" to settle party-to-party disputes and engage discussion in matters of public interest or controversy. PeopleClaim is not a court of law, and decisions arrived at through PeopleClaim trials do not legally bind disputing parties unless by mutual agreement. Terms such as "court," "trial," "verdict," "plaintiff," "respondent," "advocate," "neutral," "argument," "rebuttal," and other words borrowed from law are not used in their technical legal sense and should not be interpreted as such. The goal of PeopleClaim Online Trials is to increase public participation in dispute resolution and public policy by airing, debating, and seeking resolutions to matters of public interest as well as commercial disputes.

              Parties participating in PeopleClaim trials have the option to resolve their disputes through mutual consent, under terms proposed by other trial participants such as "advocates," "neutrals," and others. PeopleClaim does not enforce any such agreements or promise any outcome to trials hosted on its site. PeopleClaim is not responsible for content posted in either public trials or in party-to-party claims registered at All trial content, including case summaries, rebuttals, suggested resolutions, and comments, are solely the responsibility of the posting parties.PeopleClaim does not review or evaluate the merits of opinions posted on its site by trial participants or others.

              PeopleClaim is not a law firm and does not provide legal advice or legal services.