Complaint History & Business Rating for Verizon - Headquarters

1 Verizon Way, Basking Ridge, New Jersey, 07920-1025, United States.

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  • Industry: Telecommunications
  • Employees: 177,300
  • Est. Yearly Revenue: USD 127 billion
  • Officer(s): Mr. Lowell McAdam
  • Year established: 2000

What Verizon - Headquarters customers think NEW

Comments and Feedback from Users

  • Commented By:Geraldine B.
  • Recommended:No
  • On:06-May-2017
Geraldine B. says: My phone still gets hot and they did not satisfy my claim.
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  • Commented By:Frank N.
  • Recommended:No
  • On:17-Mar-2017
Frank N. says: Vorizion does not care about their customers thjey won't even contact me back
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  • Commented By:Alma J.
  • Recommended:No
  • On:07-Mar-2017
Alma J. says: Nothing was ever really settled with them whenever I went to their office. They talked me into something I had no Idea would cost us more money. They could never explain to me why the bill was getting higher. I do know that m sons phone h purchased from them was to be billed separately, and it wasn't. I fact he ended up buying another phone from a different store that was not Verizon. I will never go back to them as a costumer.
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  • Commented By:Vibhuti M.
  • Recommended:No
  • On:29-Dec-2016
Vibhuti M. says: Verizon has not responded to my complaint.
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  • Commented By:John H.
  • Recommended:No
  • On:14-Dec-2016
John H. says: Current pricing consideration for monthly charge far exceeds that of competition, but Verizon will not change. Data charges monthly are not justified and in many cases not fair, but they cannot offer why. Correction - would be to bring back unlimited data as they have had previously; thus customer base would not need to seek services through other suppliers.
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Verizon - Headquarters’s Complaint History (121):

122 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    My Claim vs. Verizon Customer service Dispute

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Contract / Agreement / Promise dispute
    • Overcharge or billing error
    Claimant says:My boys went off our plan I called in to cancel their plan and their customer service told me that we would get a credit for the reminder of the month on the next billing cycle. well the Bill came but there was no credit, so I called them and was told that there is no credit after weeks before I was told that I would get a credit back they were n...
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    • Claim
    • Seeking:

    My Claim vs. VERIZON Dispute

    For:
    • "I just feel ripped off."
    • Bad business practices
    Claimant says:I bought an I-pad mini last week at a verizon stand at Tacoma Mall in Wa State. A few days later it came out that the new I-pad mini would be coming out in another week. I went back to Verizon and they told me that I would have to pay a restocking fee of $70.00 to up grade. I told them that our family had a monthly bill of over $250.00 a month ...
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    • Claim
    • Seeking:

    My Claim vs. Verizon Dispute Account#0117-93-11126-642603

    For:
    • Bad business practices
    • Contract / Agreement / Promise dispute
    • Overcharge or billing error
    Claimant says:Verizon is reporting erroneous information to the credit bureaus. First, I asked them to send me copies of the bills from 2007 and 2008 and they have the bills under Lorena Nevarez, my ex-wife and then interestingly subsequent bills are sent under my name, but Tony Trujillo and not my real name which is Antonio Trujillo. That account was not mine, ...
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«»

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