Comments and Feedback from Users
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Commented By:Tatiana G.
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Recommended:No
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On:28-Jul-2021
Tatiana G. says:
Words cannot describe how ABSOLUTELY HORRIFIC it has been dealing with this company and their so-called warranty department. They sold me a BAD transmission that lost its final gear and reverse within 50 miles of installation. They made me jump through hoops to get a 'replacement' and now I am getting NOWHERE with payment of the additional $1900 it cost to install the 'replacement' transmission. Their staff is rude and foreign and nasty; you will call and call and they will hang up so you have to call again and again. NO ONE knows that they are doing and they could CARE LESS about making good on their warranty.
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Message from the PeopleClaim Administration: “All unresolved complaints re-forwarded by mail to Southwest Engines on May 13, 2015”
SWEngines (Southwest Engines)’s Complaint History (8):
8 claims are currently posted for public review and comment
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Bad business practices
- Customer service runarounds
- Failure to honor promises
Claimant says:Hello,
I hope you can help me with this issue..this is a synopsis of whats been going on for over a month.
Can you help me?
Invoice #392628
Scotts Automotive:
2016 Kia Sorento SXL VIN 5XYPKDA59GG119549.
I recieved my engine in April but due to the crazy national back orders on everything on the planet, my mechanic wasn't able to start ins...
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- "This feels like a scam to me."
- Problem with a product
Claimant says:I ordered engine to replace my son’s damaged engine from this fraudulent company. I was told the engine has 31k miles but I was sent a rusted damaged engine. The engine was shipped directly to a professional shop in Los Angeles California. On receipt of the engine by the shop and installation. The technician discovered that the engine shipped to hi...
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- "This feels like a scam to me."
- Bad business practices
- Failure to disclose facts
Claimant says:Their website says compression tested and steam cleaned. The engine I received was not compression tested before it was sent, and my mechanic(ASE certified) says that after the engine was turned over there was no compression. Not low compression, but no compression. I need my 1045 for the engine, and I also need the 3671 that I have paid so far for...
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- Claim
- Seeking:
For:
- "I just feel ripped off."
- Customer service runarounds
- Problem with a product
Claimant says:receive transmission it was the wrong one,, immediately contact them , told them they sent the wrong transmission out , gave them the fin number to my car before they sent it out,,,and took pictures of my transmission and the one they sent out ..However they gave me the run around never came to pick up the wrong one nor send out the right one ,,,th...
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- Claim
- Seeking:
For:
- Commercial / Other dispute
Claimant says:
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